To request a refund from Costco, sign into your account and go to My Account. Under Order History, select the gift card you want a refund. Select Request Refund and answer questions about why you want a refund in the pop-up window. Click Continue and enter the gift card number, then click Submit. Wait for an email confirmation from Costco that it has received your request.
If you are not satisfied with the gift card purchased from Costco, then you need to request a refund from Costco. You have a Costco gift card you'd like to refund but can't know how to. The best way to get a refund on a Costco gift card is through the company's website. Here are the steps to help you request a Costco gift card refund.
Click the My Gift Card button in the upper right-hand corner of your screen and enter your email address and password for your account (if you do not have an account yet, you can create one).
Go to the Gift Cards section on the My Account page and select View Gift Card Balance to see your gift card balance.
If you want to request a refund, click on the Request Refund button under the balance of your gift card. The window will show all details about your gift card, including its balance and expiration date. You can also view past transactions with this option. This option will also provide a form to enter details about yourself, such as name, address and email address.
Explain why you want a refund on your gift card so that Costco can better help you resolve the issue quickly. Provide other details, such as when you purchased it. Select Return This Item, then fill out the form and submit it.
Check your email for the original order confirmation. Once Costco has the necessary information, it'll process your request for a refund and email you a confirmation of the decision about your claim. When Costco confirms it has processed your refund, you'll receive an email letting you know how much Costco credited back to your gift card.
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