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Ceva Logistics Customer FAQ

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What is Ceva Logistics's Phone Number?

The question we are asked most often is about how to talk to Ceva Logistics customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ceva Logistics Customer Questions

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Shipping Procedures

How Do I Change My Delivery Address with Ceva Logistics?

Ceva Logistics offers industry-leading solutions in both freight management and contract logistics. The company offers the best...
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What should I do if my shipment is damaged or lost?

If a shipment with Ceva Logistics is damaged or lost, inspect it upon delivery, document any damage, and review the shipping...
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Can I request a specific delivery time or date?

Ceva Logistics can often accommodate requests for specific delivery times or dates, but this depends on various factors, such...
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Can I schedule a pickup for my shipment?

Yes, both individuals and businesses can schedule pickups with Ceva Logistics by providing shipment details. It is recommended...
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What happens if a shipment cannot be delivered?

When a shipment cannot be delivered due to reasons like an incorrect address or recipient absence, Ceva Logistics tries...
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Payment and Pricing

What are the accepted payment methods for Ceva Logistics?

Ceva Logistics accepts a range of payment methods, including credit cards, bank transfers, and company checks, with options for...
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What is the pricing structure for Ceva Logistics services?

Ceva Logistics' pricing varies based on service type, shipment volume, weight, and distance. Market conditions and operational...
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Does Ceva Logistics offer international shipping services?

Ceva Logistics certainly offers various international shipping services, utilizing its comprehensive global network to...
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Tracking and Delivery Times

What is the average delivery time for domestic shipments with Ceva Logistics?

The delivery duration for domestic shipments with Ceva Logistics varies based on shipping routes, service types, and...
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What should I do if my package is delayed?

In case of a delayed package, checking the tracking details on Ceva Logistics' website is advisable, as it provides current...
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How can I track my shipment with Ceva Logistics?

Tracking a shipment with Ceva Logistics is easily done online by visiting their website and entering the shipment reference or...
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Shipping Policies

What are the dimensions and weight limitations for shipments with Ceva Logistics?

Ceva Logistics provides diverse shipping options with varying weight and dimension limits based on service and transport mode....
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Do you offer insurance for shipments?

Ceva Logistics offers various insurance options for shipments to protect against damage or loss, with details varying by...
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Are there any restricted items that cannot be shipped with Ceva Logistics?

Ceva Logistics has a detailed list of items that cannot be shipped due to legal and safety reasons. These include hazardous...
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Are there any additional fees I should be aware of?

Ceva Logistics may impose various additional fees based on service types, shipment details, and specific requirements. These...
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We look to the Ceva Logistics issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ceva Logistics issues reported to GetHuman
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