What should I do if my shipment is damaged or lost?
Asked a year ago
If your shipment is damaged or lost, please contact our customer service team as soon as possible to file a claim. We will work with you to investigate the situation and determine the appropriate course of action. It is important to provide any relevant documentation or evidence, such as photos of the damaged shipment, to support your claim. Our team will strive to resolve the issue in a timely and efficient manner, keeping you informed throughout the process. Your satisfaction is our top priority, and we will do everything we can to address the situation to your satisfaction.
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