How Do I Change My Delivery Address with Ceva Logistics?
Ceva Logistics is a leading supply chain solutions company based in France. The company offers end-to-end logistics solutions from 1,000 branches in more than 160 countries around the world.
Ceva Logistics was acquired by CMA CGM Group, French container transportation, and shipping company. Ceva Logistics offers shipment services in both contract logistics and freight management.
If you wish to change your delivery location with Ceva Logistics, you can easily follow simple steps. The company offers immediate help for questions related to your cargo.
What Issues Can You Encounter with Ceva Logistics?
Ceva Logistics offers excellent operational services for its clients. You can contact customer support for shipment-related queries with the leading logistics company. The issues include the following:
- Questions about delayed or lost shipment.
- Reschedule your delivery date.
- Update your contact details which include the phone number, location, and email address.
- Cancel or modify an existing order.
- Return a damaged parcel.
Contact Customer Support
The best option to update your delivery address with Ceva Logistics is to connect with the customer support team.
Once you call them, they will guide you through updating your delivery address for your shipment.
Fill Customer Service Form
You can follow some basic steps to contact the customer helpdesk for general inquires with Ceva Logistics.
- Go to the Ceva Logistics website.
- Click on the FAQ link at the bottom of the page.
- Select the Contact Us link on that page.
- Here you will find access to different solutions like:
- Request a new quote.
- Submit a Claim.
- Track Shipment.
- You can also choose to send a message to a customer support representative.
Once you select a reason for sending a message, for example, shipment follow-up or quotation follow-up, you will be directed to a customer contact form.
You can fill in the details and send the message to update your delivery location with Ceva Logistics.
Contact Via Email
If you wish to change your delivery location with Ceva Logistics, you can also connect with the customer support staff by sending an email.
The email facility is exclusively available for home-delivery shipment for customers based in the US and Italy.
- Log in to the Ceva Logistics website.
- Click on the FAQs
- Go to the How do I Contact Ceva Logistics option.
- Here you will find the email address of the company. You can connect with customer service via the email addresses given in here. They will contact you within a stipulated time and help you update the changes.
- Your online retailer must first authorize the change of your delivery location. Once they authorize it, it will take around 24-48 hours to update the request.
Tips to Get Right Delivery from Ceva Logistics
You can use the following tips to get your shipments delivered to the right place and on time.
- You can schedule your delivery within a time slot. It helps receive large items and large value home deliveries.
- An adult must be there at the location to receive and sign for the delivery.
- It is essential to update your information some days before your date of delivery. You cannot change the address on the same day of delivery.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Ceva Logistics Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Ceva Logistics
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies