Caviar is a food delivery service started by Square that provides service to customers in the midwest, west, and Texas areas. Customers in these areas can use the Caviar iOS and Android app to place orders. Customers who use these apps to place orders can take steps to resolve issues with late orders.
Call Caviar Directly
Most companies have a contact number that customers can use if they are completely clueless about what to do about an issue. If you are at a total loss and aren't sure of what to do, contact Caviar directly. A customer service representative will guide you in the right direction by listening to your explanation of the issue and taking steps to resolve your issue.
Visit the Website
Customers who aren't sure of how to handle a late delivery can access the website to get help. Simply log into Caviar using the email address you used to create your account. Select the orders tab and select help. You will have a variety of different issues to choose from under the help menu. Select the option that most closely explains your issue. If you need to provide more details, do so. After you've selected all of the applicable fields and provided any extra details that may be needed, select submit. You should receive a response that includes steps that will be taken to resolve the issue.
Use the App
If you have downloaded the app, you can use the app to get help with a late delivery. Log in with the email address you used to create your account and select the orders tab at the bottom of the screen. The prompts should be similar to those found on the website. Include any details that may help with the issue and select submit. You should be contacted with a resolution and any additional information about your late delivery.
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