1. All Companies › 
  2. Capital One Customer Service › 
  3. FAQ › 
  4. How Do I Add an Authorized User to My Ca...
Updated

How Do I Add an Authorized User to My Capital One Account?

Capital One account holders are provided information on how to add an authorized party to their current account. They are given step-by-step instructions on how to add and remove users online and via telephone. Readers are also advised of the difference between Account Managers and Authorized Users regarding using and updating the account.

Dec 9, 2022

Sometimes as a Capital One cardholder, you may want to give someone else authority to use your card for purchases. This can be your spouse, child, or another family member. It could also be business partners or employees if you have a card for a business account. How do you add an authorized user to your Capital One account? You can add authorized users by calling Capital One customer support here, and you can follow the steps outlined in this article.

Adding a User

If you want to add a user to your account, follow these steps:

  1. Log into your Capital One account from your computer or smart device.
  2. Click on "Need Help."
  3. Type in "Add Authorized User."
  4. Click on "Add Account User" in the chat box.
  5. Click on "Add User."
  6. Determine if you want the user to be an "Account Manager" or "Authorized User" and check the circle beside the one you want to select.
  • Account Managers are granted full account access and can log into the account at any time. They receive their own card for the account.
  • Authorized Users are granted limited account access and can only use the Capital One card for purchases. They also receive their own card; however, they are not authorized to log into the Capital One account.
  • Click "Continue."
  • Enter the following information and then hit "Save."
    • First Name
    • Last Name
    • Phone Number
    • Date of Birth
    • Social Security Number
  • If you are setting someone up as an "Account Manager," you will be asked to provide your authorization code to confirm you are authorized to change the account settings.
  • You will be asked to confirm that the information is correct.
  • Check the box saying you have read and agree with the "Account User Terms and Conditions."
  • Click on "Add User."

    • Removing an Authorized User

    If, for some reason, you want to remove an authorized user from your Capital One account, you will follow these steps:

    1. Log into your Capital One account from your computer or smart device.
    2. Click on "Need Help."
    3. Type in "Remove Authorized User."
    4. Click on "Manage Account Users" in the chat box.
    5. Click on the authorized users name you wish to remove.
    6. Click on "Remove User."
    7. A pop-up box will ask if you are sure you want to remove that user.
    8. Click on "Remove This User."

    Following the steps outlined in this article, adding and removing an authorized user from your Capital One account is a quick and easy process. You can also add or remove users from the account via telephone here or in person at your local Capital One branch office.

    Further questions?

    Ask a followup or related question and we will try to provide an answer in seconds.
    Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

    Why does GetHuman Write How-to Guides for Capital One Problems?

    GetHuman has been working for over 10 years on sourcing information about big organizations like Capital One in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Add an Authorized User to My Capital One Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

    Capital One

    Best Phone Number for Capital OneMore questions and solutions
    Asked 3 years ago
    Updated 2 years ago
    Viewed 621,956 times
    Capital One
    Capital One
    authorized user
    add capital one user
    Was this page helpful?YesNeeds work
    Sharing is what powers GetHuman's free customer service contact information and tools. You can help!