How Do I Switch My Boost Mobile Account to Be Paperless?

Paperless billing is a step towards the right direction for the safety of the earth's resources. While Boost Mobile embraces the practice, consumers need to appreciate and understand the billing system. With the guide above, you can find out how to view your bills without receipts. GetHuman also provides linkage to customer care agents so that clients can get first-hand information from the company.

Jul 9, 2020

Boost Mobile is a wireless telecommunications company that serves the United States. It uses T-Mobile's network to deliver wireless services to its customers. The company sells phones from various brand manufacturers as well as multiple data plans, talk time, and text packages. Boost Mobile's customers can create accounts on the company's website, shop, pick data plans, and pay for the services online.

If you're an environmental enthusiast and are anxious about paper bills, Boost Mobile's got your back. The company allows clients to view their bills online via their accounts. Even if it offers prepaid services, you'll not have to worry about getting mails for your invoices. Here's what you need to know about Boost Mobile's billing system.

Boost Mobile and paperless billing

When shopping for Boost Mobile products, whether online or physically in stores, you will have to create an account with the company. This is the account you will use to pay for the company's wireless services that include voice roaming, mobile hotspots, and unlimited music or movie streaming.

So when it's the end of the month, and you want to clear your bill or wish to monitor your expenses, you have no option but to view your transactions online. That is the corporation's paperless billing system that attempts to reduce the environmental impact that paperless receipts carry. To view your financial statement:

  1. Log into Boost Mobile's official web page
  2. On the top right corner of the home page is the Sign In tab. Click on it
  3. You're now in the Sign in to My Boost Page. Key in your phone number and account pin in the relevant spaces and then hit the SIGN IN button towards the bottom of the page
  4. Go to the dropdown menu under the My Boost tab and select Account History
  5. You can now view your financial records for the previous 90 days

Alternative means

If you feel like viewing your statement online isn't your cup of tea or are unable to do so, you can reach out to Boost Mobile's customer care reps to request your bill. The team will give you more information on the paperless billing system and how you can easily access your billing information. Here's how you can contact the customer care team:

  • Phone number

Boost Mobile offers customer support via phone, where callers can speak to company representatives and request information on bills. The agents may require you to provide your account details, such as your pin, to confirm your identity. They can divulge your billing information, answer your questions about the same, provide relevant tips, and follow-up on issues.

  • Help Page

With Boost Mobile's online help desk, consumers can get help by browsing through previous issues that other customers had. The forum has various help topics that attempt to address multiple service issues, and you can choose one on billing. You'll then speak to an agent who'll resolve your problem and give you the way forward.

  • Social media pages

Through Twitter and Facebook, you can reach the customer service department. Social media tools are an easy way to get through to the company, especially if you make your issue public. The reps will communicate with you and help with your billing queries.

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