Log in to your account on BJ's website. Select My Account from the menu and click Gift Card. Choose Request Refund under Gift Cards, enter your gift card number and click Submit. Select a reason for your request from the drop-down menu and click Continue. Read information about how to redeem your refund amount and click Continue. Click OK to submit your request for a refund.
When you receive a gift card from BJ's, it's easy to find out how much it is worth and how you can use it. But what happens when you want to request a refund? Here are the steps to request a refund to a gift card from BJ's.
Visit the website of BJ's Wholesale Club and click on My Account. Sign in with your BJ's username and password to complete your request for a refund to a gift card.
Select the Gift Cards in the left-hand navigation bar, then choose Manage Gift Cards. You'll see a list of your gift cards. You can view the card number for each one, the balance and the expiration date. If you want a refund for any of these cards, click Refund to This Card. A new window will open.
You'll need to choose your return reason. Choose one or more that apply to your situation and then click Continue from the list of reasons that appears. If none of these selections applies to you, enter a custom reason by selecting Other from the drop-down menu.
After you enter your gift card number, the next step is to enter your PIN. The PIN is on the back of the gift card. Ensure you enter all information correctly.
Select how much money you want BJ's to refund to your gift card balance and click on Redeem. You will receive a confirmation email when BJ's has processed your request.
Once you have completed the above steps, you will receive an email confirmation. Once you have received this email confirmation, please click on "Next" and wait for approval from BJ's customer service team before proceeding with the refund process.
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