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Apple Pay Customer FAQ

Top Answers & How-to Guides

What is Apple Pay's Phone Number?

The question we are asked most often is about how to talk to Apple Pay customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Unsuspend My Apple Pay Account?

Having a locked Apple Pay account limits you to use your Apple cash balance to settle payments send or receive money, or even...

Why Can't I Transfer Money from Apple Pay to My Bank Account?

Remember, for you to efficiently transfer money from Apple Pay to your bank account, your details must correlate. Always...
Ask any question you have about Apple Pay customer service, get an answer now.
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Recent Apple Pay Customer Questions

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Account Issues

How Do I Unsuspend My Apple Pay Account?

Having a locked Apple Pay account limits you to use your Apple cash balance to settle payments send or receive money, or even...
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Why Can't I Transfer Money from Apple Pay to My Bank Account?

Remember, for you to efficiently transfer money from Apple Pay to your bank account, your details must correlate. Always...
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How Do I Restore My Apple Pay Account?

The process of resetting your digital payment account can be a daunting task. GetHuman understands that such service issues...
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Why Can't I Withdraw Apple Pay Money?

If you're having problems withdrawing money from Apple Pay, you should check that you've registered an eligible debit card or...
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How Do I Remove Apple Pay Limitations?

It's prudent to acknowledge that no payment method is entirely safe from fraud. Apple Pay generates a unique device account...
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What should I do if my Apple Pay is not working?

When Apple Pay encounters issues, ensure the device is compatible and has the latest OS version. Check that Apple Pay is...
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Security and Support

Why Can't I Accept Apple Pay Payments?

If you're having problems using Apple Pay to accept a payment, you should ensure that your app is set up correctly. You'll need...
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How Do I Report a Fake Apple Pay Email or Website?

You can know that an email or website is fake by looking at the sender's address and whether it is similar to that of Apple...
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What are the security features of Apple Pay?

Apple Pay prioritizes security through various features such as tokenization, which prevents actual card numbers from being...
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How do I set up Apple Pay on my device?

To set up Apple Pay, users must first ensure their device is compatible, then open the Wallet app and add a card by scanning it...
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How do I manage my cards in Apple Pay?

To manage cards in Apple Pay, users should open the Wallet app, add or remove cards, and customize settings as needed. For...
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Usage and Compatibility

Can I use Apple Pay on my iPhone and Apple Watch?

Apple Pay is compatible with both iPhone and Apple Watch, allowing users to make payments seamlessly. Users can set up payment...
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Can I use Apple Pay in stores and online?

Apple Pay is accepted in both physical stores and online. In stores, users can securely pay by tapping their device on...
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Can I use Apple Pay internationally?

Apple Pay is usable internationally, but success depends on whether local merchants accept it and if your bank authorizes...
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Can I use Apple Pay for person-to-person payments?

Apple Pay is not mainly intended for person-to-person transactions, but it offers Apple Cash for this purpose. Users can send...
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Can I use Apple Pay for subscriptions?

Apple Pay can usually be used for subscriptions, but its availability largely depends on the specific service or app. Customers...
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We look to the Apple Pay issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Apple Pay issues reported to GetHuman

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