If you bought something with an American Eagle gift card and need to return it, you can get the gifts card refunded pretty easily. Just return items purchased in-store to any American Eagle store. Items purchased online can be returned to a store or by mail. There is no time limit on returns.
If you bought something from American Eagle using a gift card that didn't work out like you'd hoped, you are probably wondering how to return it and get your gift card refunded. This article will show you what you need to do.
American Eagle has no time limit on returns. You can always return an American Eagle product for a full refund, no matter how long it's been since you purchased it. This includes clearance items, sale items, Aerie products, and Tailgate products. The original tags do not need to be attached to qualify for a refund. However, swimsuits with the hygienic liner removed are not eligible for return. Refunds are applied to the original form of purchase, so American Eagle will automatically apply your refund to your gift card.
If you made your purchase online then you can ship your return back to American Eagle by mail. Just follow this procedure:
1. Go to the American Eagle Returns page.
2. Enter the order number in the upper text field.
3. Enter your email address in the lower text field.
4. Click on the Next button.
5. Follow the prompts to print out the shipping label.
6. Pack up your return, using the original packaging if possible. If you use the original package, make sure the old shipping label is either removed or completely obscured.
7. Attach the new shipping label.
8. Take the package to any post office and mail it.
After you start the return process, American Eagle will tell you whether or not your return qualifies for free shipping. If it does not, a $5 shipping fee will be deducted from your refund.
Once you mail your package, it should reach American Eagle in two to four weeks. American Eagle will send you a notification when it does. You should receive your refund in five to seven business days after that.
You can return any online purchase to any American Eagle, Tailgate, or Aerie store. If you made your purchase at a store, you must return it to a store. You can find the nearest store using the American Eagle store locator tool. Just bring the item, along with the original packaging if possible, to any American Eagle representative along with the receipt, invoice, order details page, order confirmation page, or order email. If you do not have any proof of purchase, the refund will be applied to a new gift card.
If you need help making the return, you can get it from an American Eagle customer service representative by phone, email, chat, or help forum.
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