DirecTV Live Chat

How to chat with DirecTV by GetHuman

DirecTV Live Support Statistics

Live chat starting point
https://support.directv.com/app/chat/chat_launch
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1:30pm
Average wait
3
Current wait
3
Rank (overall)
3
Alternate methods
phone or chat or facebook or twitter or web
Quality of communication
50%
Quality of help
72%
Customer votes
71,236
Information last updated
Fri Jun 15 2018 08:00:00 GMT+0000 (UTC)
Best phone number
800-531-5000

Chatting with DirecTV Customer Service

Live chat with DirecTV by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with DirecTV about. We can usually help ensure a better outcome. This is the best way to live chat with DirecTV because 226,548 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case DirecTV usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://support.directv.com/app/chat/chat_launch are used to handling Complaint, Cancel or Change Account, Billing Issue, Technical or Service Support, Refund Issue and other customer service issues. When you chat with DirecTV agents, they are most likely chatting with you from their call center located in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like DirecTV offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting DirecTV with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting DirecTV

While DirecTV does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for DirecTV is their 800-531-5000 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact DirecTV? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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