Comcast Live Chat

How to chat with Comcast by GetHuman

Live Chat with Comcast Agents
https://www.comcastsupport.com/ChatEntry/
Live chat with Comcast customer service - relatively quick and easy real-time help from Comcast.
Current Wait: 5 mins (avg 5)
Hours: Mon-Fri 7am-8pm, Sat 8am-5pm EST
Why did you want to chat with Comcast?
Chat topic: Lower my billChat topic: Technical supportChat topic: BillingChat topic: Service OutageChat topic: Cancel ServiceWant to chat for a different reason

Comcast Live Support Statistics

Live chat starting point
https://www.comcastsupport.com/ChatEntry/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 7am-8pm, Sat 8am-5pm EST
Best time to chat
1:30pm
Average wait
5
Current wait
5
Rank (overall)
2
Alternate methods
phone or chat or twitter or web
Quality of communication
61%
Quality of help
50%
Customer votes
60,626
Information last updated
Sat Jul 14 2018 08:00:00 GMT+0000 (UTC)
Best phone number
800-266-2278

Chatting with Comcast Customer Service

Live chat with Comcast by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Comcast about. We can usually help ensure a better outcome. This is the best way to live chat with Comcast because 331,158 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Comcast usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.comcastsupport.com/ChatEntry/ are used to handling Lower my bill, Technical support, Billing, Service Outage, Cancel Service and other customer service issues. When you chat with Comcast agents, they are most likely chatting with you from their call center located in South Carolina or Pennsylvania or Colorado or New Hampshire. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-8pm, Sat 8am-5pm EST. It's hard to tell if companies like Comcast offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Comcast with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Comcast

While Comcast does offer live chat as a way to get help, they also have a phone number. In total, there are 15 ways to get in touch with them. The best phone number for Comcast is their 800-266-2278 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Comcast? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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