Venmo Customer Care on Twitter

Getting Venmo's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 12 hours
Best time to tweet: ~9am
#5 of 5 contacts
5,419 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Venmo

I tried to deposit $*** into my account instantly and it’s not working. I need my money...
I am being asked to log into my bank account through your app… this seems like it would...
I have a new.number and can't verify my acct.
Expired card. I requested new card and still have not received it.
Was paid yesterday and I can’t pull money out at ATM.
My account is frozen I need it fixed
I transferred $***.** on July *th but the recipient got $***.**. This was not a busines...
My Venmo account was closed with money still in the account. They put a hold on the fun...
Ben was trying to send me a code to verify my account my phone is off so I cannot recei...
Locked out of venmo account due to damaged phone
I need my email reset
I can’t get a reset email sent to my email the email I need a reset for is DUNBARDE...
I reset my password, but when Venmo sent me the confirmation code, it would not accept...

Get help with my issue

Venmo Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back availableNO
Best hoursMon-Fri 8am-10am, Sat-Sun 8am-5pm CST
Right time to tweet them9am
Expected reply tweet12
Issue turnaround time13
Rank (amongst all ways to contact)5
Legibility of messaging65%
Customer service rating84%
Customer votes5,419
Information last updatedWed Sep 20 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Venmo Customer Service through Twitter

Venmo is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Venmo will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Venmo your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Venmo that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Venmo's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Venmo

Of the 5 way(s) to get in touch with Venmo, customers like you claim that the best one is the option. From this page you can easily access all the possible contact information options for Venmo as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Venmo? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Venmo

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