Uber Customer Care on Twitter

Getting Uber's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
7,337 customers have checked with GetHuman if Uber has a Twitter address for customers in the last 45 days.
Uber does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Uber

I noticed a weird transaction going out from my bank account to Uber with an amount of...
CUSTOMER.CARE:NO-(Nine)-(Eight)-(Eight)-(Three)-(Zero)-(Nine)-(Eight)-(Three)-(Eight...
unauthorized uber pass charges
Hey I’m Devin and I need help with the app and I do not know what to do because I’m try...
I, AASHISH GUPTA, unable to login with my credentials in the uber app. Also I am unable...
I can't sign up for Uber because I get the error message that my phone number is alread...
Number already in use error message
I received an Uber gift card for $**. I downloaded the app and put the gift card number...
Forgot uber password email address
There is an unauthorized charge on ***** UBER PASS HELP.UBER.CO ********** CA $**.** ap...
Tengo * a*os tratando de que uber me de luz verde para poder trabajar con ellos ...
Why when loading gift cards in the uber app wallet, when ordering a ride or uber eats...
Tengo un cobro en mi Targeta varias veces y por diferentes valores Del cual solo hic...

Get help with my issue

Uber Customer Service through Twitter

Uber is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Uber via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Uber, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Uber

Of the 1 way(s) to get in touch with Uber, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Uber as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Uber? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Uber

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