Uber Customer Care on Twitter

Getting Uber's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
7,338 customers have checked with GetHuman if Uber has a Twitter address for customers in the last 45 days.
Uber does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Uber

I don't have an Uber account and somehow they charged my card $**.** do not know how th...
I was gifted a gift card in the amount of $***. When I tried to redeem the gift card, i...
I have an Uber App that was installed for me a while ago. I have no idea what the accou...
On ** Jan **** I booked Uber auto and performed journey in morning and evening.while bo...
Hey Uber so many drivers ask extra money .*This is not good for you this hi my issue an...
Our UBER for Business acc has been deactivated . We have been trying to contact UBER pe...
My gift is not working. Cannot redeem gift code. Please fix the issue by sending out a...
Walmart in Winchester Virginia incorrectly refunded drivers tip. Need to give tip to driver.
Bonjour, j'ai constater plusieurs d*bit de la part d'Uber Eats sur mon compte bancaire...
somone is using my email and i am tired of seeing their charges.*******@***.com is my a...
I want to know if toll tax is included in fare or not
The wrong card reserved a ride and I can't change it to the right card. I have to go.
I was left at my *st stop by my uber driver and had no phone to call a ride or anything...

Get help with my issue

Uber Customer Service through Twitter

Uber is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Uber via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Uber, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Uber

Of the 1 way(s) to get in touch with Uber, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Uber as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Uber? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Uber

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