Square Customer Care on Twitter

Getting Square's Attention on Twitter by GetHuman

@Square
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~10:15am
#2 of 6 contacts
2,848 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Disabled AccountTweet re: Trouble Receiving a PaymentTweet re: Account AccessTweet re: Dispute a ChargeTweet re: Card Reader TroubleAbout a different issue

Recent reasons others tried tweeting Square

How do I take down my negative comment?
I want reactivate my account
I don't have a code to access my account
im trying to link to phone on my square and have it where I can see it in my sales to
I need to get hooked up with the financing that you offer and I cannot find my customer code
I needed customer cade
How to get customer code?
This morning I tried to access my Square account to make two credit card deposits I was...
I have lost access to my square account due to replacing us cellular phone and they can...
was charged on my bank statement for something not mine. SQ Wenzel's Dog Training gosq...
I am a square customer, Tri Faster LLC. I received an email that someone logged into m...
my bank see the payment and verified it so why is it say I'm still waiting to be verified
why is my transfer suspended for * days now
Get help with my issue

Square Twitter-based Customer Help - Stats

Twitter @ Handle
@Square
Call-back available
NO
Best hours
24 hours, 7 days
Right time to tweet them
10:15am
Expected reply tweet
38
Issue turnaround time
40
Rank (amongst all ways to contact)
2
Legibility of messaging
79%
Customer service rating
60%
Customer votes
2,848
Information last updated
Thu Apr 02 2020 10:00:00 GMT+0000 (UTC)

Square Customer Service through Twitter

Square is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Square will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Square your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Square that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Square's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Square

Of the 6 way(s) to get in touch with Square, customers like you claim that the best one is the 855-700-6000 option. From this page you can easily access all the possible contact information options for Square as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Square? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Square

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