Square Customer Care on Twitter

Getting Square's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~2:30pm
#2 of 6 contacts
2,845 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Square

My Bluetooth scanner does not work. Please call me at **********
I can't get my total for year and my charges from square
My email address has changed, how do I update my information.*I currently have a paymen...
My email address has changed . How do I update my account?
I need service immediately, where I can buy device and start take payments for my business
I have ordered the square twice and keep getting the wrong product
I have just received our bank statement for February and not one dollar has been deposi...
Our account ( Diversified Natural Processing) has been in limbo for weeks now claiming...
My acct has been suspended
I don't have my phone number that set up with my account I'd like to change it so I can...
I see a charge that attempted to come out of my account from square but I have bonuses...
My ex husband used my social security number to earn income in ****. I did not have any...

Get help with my issue

Square Twitter-based Customer Help - Stats

Twitter @ Handle@Square
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2:30pm
Expected reply tweet38
Issue turnaround time48
Rank (amongst all ways to contact)2
Legibility of messaging76%
Customer service rating63%
Customer votes2,845
Information last updatedFri May 13 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Square Customer Service through Twitter

Square is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Square will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Square your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Square that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Square's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Square

Of the 6 way(s) to get in touch with Square, customers like you claim that the best one is the 855-700-6000 option. From this page you can easily access all the possible contact information options for Square as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Square? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Square

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