A:At the first menu, put in your social security number. Then say, "Representative" (You will need to keep repeating "Representative"). Next, press 3.Our free phone can also navigate phone menus to get a live human at GE Money Bank for you.
Q:
Does GE Money Bank offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 1 minute and 27 seconds.The longest hold times are on Wednesday, and the shortest are on Tuesday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · At the first menu, put in your social security number. Then say, "Representative" (You will need to keep repeating "Representative"). Next, press 3. · Please say or enter your account number. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Press 1, then # when asked for an account number. · Please say or enter your account number. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Wait about a minute. It will ask you to enter your account number twice and warn you that it will time out, then it transfers you to an operator. · Please say or enter your account or card number. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for GE Money Bank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this GE Money Bank phone number to document the phone system.
Here is how our research team describes the way the GE Money Bank phone system greets you: Please say or enter your account or card number.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:At the first menu, put in your social security number. Then say, "Representative" (You will need to keep repeating "Representative"). Next, press 3.
Below are some clips we've found from GE Money Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"This entire call will be recorded and monitored.
Hi. Synchrony Bank. This is Angelica. This call will be recorded. Can I have your name?
Yep. Synchrony Bank. Uh-huh."
Excerpt from a call with GE Money Bank
Thursday, January 18, 2024 3:40 PM
They may ask your reason for calling (instead of a menu)
"This entire call will be recorded and monitored.
Thank you for calling Synchrony Bank. This is Grace from Federal Universal. How can we help?"
Excerpt from a call with GE Money Bank
Tuesday, February 20, 2024 7:19 PM
They may ask you to enter information with the dial pad
"Let's try one more time. Let's try that one more time.
Please say your account or card number or enter them using your phone keypad."
Excerpt from a call with GE Money Bank
Thursday, August 8, 2024 2:53 PM
They may ask you to say or enter information
"Thank you for calling Synchrony Bank.
First thing, let's bring up your account. Please say or enter your account or card number."
Excerpt from a call with GE Money Bank
Thursday, August 8, 2024 2:53 PM
What are the hours and when should I call?
GE Money Bank operates the call center for this 800-333-1071 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 557 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the GE Money Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GE Money Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GE Money Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call GE Money Bank is Sunday.The most busy day to call is Friday, which averages 505% more phone calls by comparison.Again, this is based on a sample of 557 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday, which is 282% longer than the minimum.Most companies see more fluctuation in the length of hold times, but as you can see, time spent waiting for a GE Money Bank representative is more consistent than the number of calls throughout the week.
In summation, the best day to call GE Money Bank is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that GE Money Bank staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
I needed to talk to someone about some pending charges that haven't fallen off my card yet. I talked to the company and they said my bank would have to remove them, and they are holding my money hostage so to speak so I wanted to talk to a customer representative about it. I thought the best way to deal with this was to talk with a customer representative, so I called GE Money Bank. At first, I was confused because the virtual agent stated, "Thank you for calling Synchrony Bank," but a quick Google search confirmed they are a subsidy of Synchrony so I quickly called back to get more information.
After thanking me for calling, it said, "First thing, let’s bring up your account, do you have your account number? That’s okay, even without your account we can bring it up another way. What’s your social security number?" I gave it my social security number, and then it asked me to type it in. I did this three times and it still didn't seem to register anything.
Finally, it said, "Well I wasn’t able to pull up your account, but let me see if I can still help you. You can say things like I want to pay my bill, or I lost my credit card."I told it three times that I wanted to talk to someone, but it kept not listening to me which was annoying. Then it said, "I know you would like to speak to someone, but there may be a wait. Instead, I can offer you self-service options to save time. To stay in this system, press 1. To speak with a customer representative even though there may be a wait, press 2."
It was very clear that they didn't want to connect me to a representative, which is a bit off-putting, especially because there turned out not to be a wait. Matt picked up seconds after I chose to speak with a customer representative. Overall, outside of that part, the service wasn't too bad.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Why Customers Call GE Money Bank
If you have time to do a bit of reading before you call GE Money Bank, we recommend you read over some of our problem-specific articles.
GE Money Bank credit cards offer a range of rewards and benefits to enhance the cardholder experience. Customers can enjoy various perks such as cashback on purchases, reward points for every dollar spent, and exclusive discounts with partner merchants. These reward programs enable cardholders to earn valuable points that can be redeemed for travel, merchandise, gift cards, or statement credits. GE Money Bank credit cards also provide access to special promotions and exclusive events, delivering additional value to customers. Furthermore, cardholders can benefit from convenient features like online account management, fraud protection, and flexible payment options. With its array of rewards and benefits, a GE Money Bank credit card offers a rewarding and secure financial solution for customers' everyday needs.
GE Money Bank offers a range of credit cards with various interest rates and fees tailored to meet individual needs. The interest rates on our credit cards can vary depending on factors such as creditworthiness and the specific card chosen. Additionally, the fees associated with our credit cards may include an annual fee, late payment fees, and fees for cash advances or balance transfers. However, to provide accurate and up-to-date information on the current interest rates and fees for our credit cards, we encourage you to visit our website or contact our customer service team. They will be happy to assist you in finding the right credit card option for you and provide details on any applicable interest rates and fees.
Yes, there are currently special offers and promotions available for GE Money Bank customers. We frequently provide exclusive deals and discounts to reward our valued customers. These promotions may include bonus rewards, reduced interest rates, waived fees, or special financing options. To stay informed about our latest offers, we recommend visiting our website regularly or subscribing to our newsletter. Additionally, you can follow us on social media platforms to receive real-time updates on any ongoing promotions. We strive to provide our customers with attractive incentives that enhance their banking experience and help them save money. Please check our promotions page for the most up-to-date information on our current offers.
Click the link above to get answers to just about any GE Money Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to GE Money Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about account status: "I wanted to tell tell me what the status is of the it's it's credit card nine one one five."
- From a call lasting 12m 39s , Nov 30, 2024 12:26 AM
Inquiring about fraud: "I'm trying to figure out if she can committed fraud or not."
- From a call lasting 2m 39s , Nov 11, 2024 7:59 PM
Accidental payment inquiry: "I made a payment on accident."
- From a call lasting 9m 49s , Oct 1, 2024 8:42 PM
Information about why customers call GE Money Bank is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- GE Money Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is GE Money Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GE Money Bank agent. This phone number is GE Money Bank's best phone number because 10,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-333-1071 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call GE Money Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, GE Money Bank has 4 phone numbers. It's not always clear what is the best way to talk to GE Money Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for GE Money Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GE Money Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
