Sprint Customer Care on Twitter

Getting Sprint's Attention on Twitter by GetHuman

@sprintcare
Customer Twitter Account
  • Somebody from Sprint usually replies within 12 hours.
  • GetHuman site vistors rank this #5 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Sprint instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Sprint

I have a sprint hotspot (netgear zing mobile),Ihave all the box numbers, but it was a c...
New prepaid service been on hold * hours and hung up one times
Hallo*Ich habe ein gebrauchtes Handy gekauft und ein Problem!!!!Es wurde vorher mit ein...
I can't putty card number in because my girl pays my bill every month with her card I d...
I'm trying to find out how much my bill is I didn't know how much to pay so I paid...
Why is my service temporarily suspended
Phones shut off need to pay past amount
Phones shut off need to turn back on and can pay past amount today
I spoke to chat last week they said they were going to start my services over! Been hav...
My phone keeps shutting off and won't come back on for a hour or two
I need to change tge plan for my buisnesss account and receive credit for several line...
Hello my Gmail is hacked need it back..my Instagram accounts also block my Instagram ac...
Hello my Gmail is hacked.need it back please

Sprint Twitter-based Customer Help - Stats

Twitter @ Handle@sprintcare
Best hours24 hours, 7 days
Right time to tweet them2:15pm
Expected reply tweet12
Issue turnaround time22
Rank (amongst all ways to contact)5
Legibility of messaging82%
Customer service rating87%
Customer votes4,417
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Sprint Customer Service through Twitter

Sprint is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Sprint will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Sprint your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Sprint that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Sprint's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Sprint

Of the 8 way(s) to get in touch with Sprint, customers like you claim that the best one is the 888-211-4727 option. From this page you can easily access all the possible contact information options for Sprint as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Sprint? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Sprint

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