Sprint Customer Care on Twitter

Getting Sprint's Attention on Twitter by GetHuman

@sprintcare
Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~9:30am
#6 of 9 contacts
4,414 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Sprint

Phone forwarding to ***-***-****. No ***. Use program DNA search for conditional call f...
How to return a Tracker
I need to pay my bill
Uicc unlock just bought set all my info in ect ect but get a lil msg of uicc every once...
I had an account wrongfully sent to collections. On my credit report it says that I owe...
I got a text message them at says dial ** on my phone to get sprint and a new passcode...
Need a phone unlocked
I want to know if my storage bill is ok not paid until Friday *??????????????
I’m trying to switch from sprint to bark mobile
Want to discuss my phone bill. As I owe double the Amount that I should. Its $*** inste...
I used a code to unlock my phone I want to disable the lock on a Tribune LG *
I have a lock on my phone I want to disable it
My contacts are unable to reach me while I'm traveling. Calls are not coming through t...

Get help with my issue

Sprint Twitter-based Customer Help - Stats

Twitter @ Handle@sprintcare
Call-back availableNO
Best hoursMon-Sat 7am-11pm, Sun 10am-7pm EST
Right time to tweet them9:30am
Expected reply tweet15
Issue turnaround time16
Rank (amongst all ways to contact)6
Legibility of messaging85%
Customer service rating50%
Customer votes4,414
Information last updatedSat Feb 27 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Sprint Customer Service through Twitter

Sprint is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Sprint will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Sprint your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Sprint that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Sprint's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Sprint

Of the 9 way(s) to get in touch with Sprint, customers like you claim that the best one is the 888-211-4727 option. From this page you can easily access all the possible contact information options for Sprint as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Sprint? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Sprint

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