Southern California Edison Customer Care on Twitter

Getting Southern California Edison's Attention on Twitter by GetHuman

https://twitter.com/SCE?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Customer Twitter Account
  • Somebody from Southern California Edison usually replies within 2 hours.
  • GetHuman site vistors rank this #4 out of 4 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Southern California Edison instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Southern California Edison

I need to talk to a person about enrolling in a program to help reduce my bill and forg...
So cal edision made my billing mailing address wrong. So i need to talk to live person.
I want to talk to live person in so cal edision. Please call back ***-***-****
SCE bill and programs
I have a large credit balance on my account. This is because our solar panels have gene...
Customer service payment request
I need the Care Program application resent to me.
We moved into our last rental residence in July **** and moved out in July ****. Southe...
add my wife's name on my account. I want both my name and her name are showed on my bill.
I'm getting a bill from a address I lived at over * years ago. For$***.**. Why? I'm on...
I live in a gated community. Someone called from the gate said they were here to change...
I need to add my wife to the bill
I have a billing issue . My account is set up for auto pay but it failed

Southern California Edison Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/SCE?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Best hoursMon-Fri 9am-9pm, Sat 9am-6pm PST
Right time to tweet them3:15pm
Expected reply tweet2
Issue turnaround time7
Rank (amongst all ways to contact)4
Legibility of messaging88%
Customer service rating83%
Customer votes729
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Southern California Edison Customer Service through Twitter

Southern California Edison is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Southern California Edison will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Southern California Edison your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Southern California Edison that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Southern California Edison's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Southern California Edison

Of the 4 way(s) to get in touch with Southern California Edison, customers like you claim that the best one is the 800-655-4555 option. From this page you can easily access all the possible contact information options for Southern California Edison as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Southern California Edison? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Southern California Edison

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