Old Navy Customer Care on Twitter

Getting Old Navy's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
278 customers have checked with GetHuman if Old Navy has a Twitter address for customers in the last 45 days.
Old Navy does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Old Navy

I returned jeans last night and got a refund. I was wondering how long it takes for the...
I ordered adult masks* they never arrived. I called Old navy customer service and they...
I have never received part of an order placed on *******. UPS says a label was made on...
Charged wrong price at checkout
Buen dia,**Solicito su apoyo con el env*o de facturas de los siguientes pedidos, ya que...
They canceled an order again and I want to know what happened since it is impossible to...
My old navy order hasn't arrived . The order was placed in July and the order number is...
I see a charge on my credit card for **.** on ******** and then a refund of -**.** on...
Mailed in refund on July **. Tracking states it was received in July ** & have not rece...
Hi processed a return and I haven't received my refund yet.
My address isn't correct in the confirmation email.
I did not receive girls underwear from order TD*KH*C
I’m trying to log into my account but I forgot my username and it’s asking for my accou...

Get help with my issue

Old Navy Customer Service through Twitter

Old Navy is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Old Navy.

Customer Support through Twitter in General

While we don't know of a Twitter username for Old Navy, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Old Navy

Of the 3 way(s) to get in touch with Old Navy, customers like you claim that the best one is the 800-653-6289 option. From this page you can easily access all the possible contact information options for Old Navy as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Old Navy? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Old Navy

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