Old Navy Customer Care on Twitter

Getting Old Navy's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
303 customers have checked with GetHuman if Old Navy has a Twitter address for customers in the last 45 days.
Old Navy does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Old Navy

I received my order and I had * item missing. I need it to be sent or refunded
Didn't receive my order *C*YVQC. Received emails saying it was delivered but have look...
I need yo make a return but I can’t find my order confirmation in my email… need help g...
I was wondering why I was charged for shipping on my last order
Hi. I'm attempting to add my birth month and day to the personal profile in order to ge...
I'm trying to locate my package it was due to arrive yesterday
I bought some children’s tights. They’re too small & I didn’t return*exchange in time...
Looking to buy a pair of jeans online. Normally wear a ** inch length with ** inch inse...
My order is missing an item
My order has not shipped or gotten to me, and I'm very concerned
Missing items in package
I put the wrong house number in my address
My address has the wrong house number on my order

Get help with my issue

Old Navy Customer Service through Twitter

Old Navy is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Old Navy.

Customer Support through Twitter in General

While we don't know of a Twitter username for Old Navy, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Old Navy

Of the 3 way(s) to get in touch with Old Navy, customers like you claim that the best one is the 800-653-6289 option. From this page you can easily access all the possible contact information options for Old Navy as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Old Navy? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Old Navy

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