Lenovo Customer Care on Twitter

Getting Lenovo's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~10:15am
#9 of 9 contacts
257 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Lenovo

Call notification is not showing display
I am facing an issue with the laptop.. as it is not starting of the charger is not on...
i have a thinkpad bluetooth trackpoint keyboard II which i bought * months ago and it a...
did not receive confirmation email after placing a laptop order yesterday.
lenovo laptop * usb ports are not working device manager shows device are working fine...
I have a Lenovo-C*** purchased last March that needs a repair (it won't start) under wa...
buying a new laptop, and want to ask about specs
i want to ask about laptop specs.
battery discharged in one hour. ticket number **********
Hello I am being scammed by a outside company(Klarna) for a purchase that they say you...
Can not connect to the Internet. Cannot find wireless switch. Serial no pfo**xs*. Mode...
Model no- Lenovo PB*-***m , any time automatically on*off issues.

Get help with my issue

Lenovo Twitter-based Customer Help - Stats

Twitter @ Handlewww.twitter.com/LenovoSupport
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet2
Issue turnaround time4
Rank (amongst all ways to contact)9
Legibility of messaging93%
Customer service rating81%
Customer votes257
Information last updatedFri Sep 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Lenovo Customer Service through Twitter

Lenovo is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Lenovo will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Lenovo your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Lenovo that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Lenovo's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Lenovo

Of the 9 way(s) to get in touch with Lenovo, customers like you claim that the best one is the 855-253-6686 option. From this page you can easily access all the possible contact information options for Lenovo as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Lenovo? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Lenovo

Help from a Real Person

We partner with a company based in San Francisco with live support experts available 24/7. Take advantage of a $5 one-week trial membership and speak with an expert now about your issue.
Chat With an Expert

More Companies on Twitter

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!