Google Nest Customer Care on Twitter

Getting Google Nest's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~2:15pm
#4 of 4 contacts
7,128 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Google Nest

What is the monthly cost for multiple nest cameras. I have two and pay $* per mo the f...
I migrated my Nest account to Google, , and I can no longer...
When nest is off, hot air still blowing
Nest it wont connect to internet it just keeps searching been going on for a few months...
We ordered a replacement camera a couple weeks ago and paid to expedite shipping but it...
Said I would get a call in ** minutes, its been *** minutes.*Thermostat does not work...
case * *-************* Nest continues to fail and needs replacement
Cannot unlock the door
Need to talk with tech. One of my nest cameras is offline no green power light exists...
Our Nest ring doorbell is not recognizing familiar faces. Sometimes it will say person...
my nest doorbell disappeared from my account and cannot get reconnected
Need video history from Sept * ****
I am looking to purchase * google nest thermostats and wanted to know the differences.

Get help with my issue

Google Nest Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2:15pm
Expected reply tweet16
Issue turnaround time20
Rank (amongst all ways to contact)4
Legibility of messaging87%
Customer service rating78%
Customer votes7,128
Information last updatedWed Oct 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Google Nest Customer Service through Twitter

Google Nest is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Google Nest will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Google Nest your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Google Nest that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Google Nest's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Google Nest

Of the 4 way(s) to get in touch with Google Nest, customers like you claim that the best one is the 855-469-6378 option. From this page you can easily access all the possible contact information options for Google Nest as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Google Nest? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Google Nest

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