GameStop Customer Care on Twitter

Getting GameStop's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 9 hours
Best time to tweet: ~9:30am
#8 of 8 contacts
3,644 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting GameStop

I ordered a game brand new but it came in opened instead in a plastic seal.
gamestop isnt helping me because of the problems with my order where it first didnt sho...
I ordered an amiibo for pickup at a GameStop near me: Mountainview Plaza, Danville VA...
I didn’t receive my digital order email
I am trying to cancel an online order.
I selected the wrong pick up location for my game. I live in Florida somehow it registe...
Game I was getting delivered to me got accidentally canceled
MY ps* order, details
talk toa agent first that can help me
hi i want to know where i could find my card number on my visa gift card
I bought a red pulse wireless controller for a xbox series x and gamestop delivered i...
I have contacted the customer service line multiple times and still have not recieved a...
Hello I placed an order yesterday I have not received an answer I need to cancel it bec...

Get help with my issue

GameStop Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back availableNO
Best hoursMon-Fri 8am-5pm CST
Right time to tweet them9:30am
Expected reply tweet9
Issue turnaround time19
Rank (amongst all ways to contact)8
Legibility of messaging87%
Customer service rating88%
Customer votes3,644
Information last updatedSat Sep 30 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

GameStop Customer Service through Twitter

GameStop is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that GameStop will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM GameStop your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like GameStop that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that GameStop's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting GameStop

Of the 8 way(s) to get in touch with GameStop, customers like you claim that the best one is the 800-883-8895 option. From this page you can easily access all the possible contact information options for GameStop as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GameStop? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GameStop

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