Capital One Customer Care on Twitter

Getting Capital One's Attention on Twitter by GetHuman

@AskCapitalOne
Customer Twitter Account
  • Somebody from Capital One usually replies within 6 hours.
  • GetHuman site vistors rank this #8 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Capital One instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Capital One

I'm having difficulty signing in on my phone and pc. Every time I try to log in it asks...
Capital One stole money from me by taking an auto payment after the card had already be...
Capital one did not process my payment and voided our payment agreement even though I g...
Mi tarjeta nunca me llego por eso no la he podido usar. Me pueden enviar otra tarjeta
No puedo entrar a mi cuenta
I have several cards got confused when they are due and amount due
I just applied for my credit card and was approved my deposit has been paid in full and...
I’m currently abroad and just found out that my simcard expired, so my phone number isn...
The phone system doesn't work for me. I can't use any keypad inputs and it doesn't hea...
How can I get Capital One to stop sending me emails every single day? There’s no way to...
OVER PAID ON PAYMENT AMD GOT CHARGED INTEREST
Subject: Urgent: Persistent ACH Payment Issue**Dear Capital One Business Accounts Team...
I have tried using the toll free number and hitting the prompts, but it's telling me my...

Capital One Twitter-based Customer Help - Stats

Twitter @ Handle@AskCapitalOne
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet6
Issue turnaround time13
Rank (amongst all ways to contact)8
Legibility of messaging75%
Customer service rating76%
Customer votes4,264
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Capital One Customer Service through Twitter

Capital One is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Capital One will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Capital One your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Capital One that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Capital One's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Capital One

Of the 8 way(s) to get in touch with Capital One, customers like you claim that the best one is the 877-383-4802 option. From this page you can easily access all the possible contact information options for Capital One as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Capital One? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Capital One

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