British Airways (UK) Customer Care on Twitter

Getting British Airways (UK)'s Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from British Airways (UK) usually replies within 4 hours.
  • GetHuman site vistors rank this #5 out of 5 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling British Airways (UK) instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting British Airways (UK)

Is my flight from Aberdeen to Heathrow term * still flying at *.**on **th dec
I want to know about flights from Pakistan Lahore to Manchester or Lahore to London...
i require proof of refund for my credit card company from an ongoing dispute
Do you need a physical paper copy of the COVID test that you’ve done before your flight...
Re: Caroleen Palmer – Company Reference – URGENT**To whom it may concern,***The above...
Refund receipt and canx of Ba flights from **-** March **** ref Customer Receipt Reque...
Hi my luggage has not arrived what can I do
It seems to be no longer possible to book any flights with BA Executive Club points. Oc...
Can I still pay part of my fare with Avios on a BA booking?
i just want to know how should i upgrade premium economy class to business class??
My trousers was torn by BA seat and I made a complaint and no one has contact me to do...
i need invoices and cant seem to find them anywhere or even get any help regarding the...
Customer service representative to arrange for an item (passenger Kovach) that was left...

British Airways (UK) Twitter-based Customer Help - Stats

Twitter @ Handle@British_Airways
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet4
Issue turnaround time6
Rank (amongst all ways to contact)5
Legibility of messaging81%
Customer service rating80%
Customer votes221
Information last updatedThu Feb 29 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

British Airways (UK) Customer Service through Twitter

British Airways (UK) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that British Airways (UK) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM British Airways (UK) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like British Airways (UK) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that British Airways (UK)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting British Airways (UK)

Of the 5 way(s) to get in touch with British Airways (UK), customers like you claim that the best one is the +44 844 493 0767 option. From this page you can easily access all the possible contact information options for British Airways (UK) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach British Airways (UK)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact British Airways (UK)

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