Amazon Customer Care on Twitter

Getting Amazon's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~10:45am
#6 of 7 contacts
66,218 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Return an OrderTweet re: Missing DeliveryTweet re: Refund an OrderTweet re: Dispute a ChargeTweet re: Can't LoginAbout a different issue

Recent reasons others tried tweeting Amazon

By mistake the prime was activated please cancel it refund my amount please....
I do not want Amazon Prime because i dont want all the stuff that goes with it*I dont l...
Amazon customer care number:- **********************...? Amazon customer care number...
Amazon customer care number:- ********************** Amazon customer care number...
Amazon customer care number:- **********************Amazon customer care number...
Amazon customer care number:- **********************...?Q:A: A: A: CDDR: Amazon custome...
Can you go back in your Amazon records on me and make sure I have all the charges on th...
Hi my * year old grandson just placed a order from my phone the order number is D...
I'm finding five charges (total $***.**) on my bank statement from Amazon from a compan...
Ieri aspettavo una vostra consegna: un paio di occhiali per compiuter.sulla mia appvie...
Sehr geeehrte Damen und Herren,**ich habe gestern das Trocken*l erhalten, welches ich s...
My Amazon account was blocked and all my gift card was voided when i placed an order. I...
Amazon helpline number ***********Tall ***********Amazon helpline number ***********Tal...
Get help with my issue

Amazon Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back available
Best hours
24 hours, 7 days
Right time to tweet them
Expected reply tweet
Issue turnaround time
Rank (amongst all ways to contact)
Legibility of messaging
Customer service rating
Customer votes
Information last updated
Wed Jan 15 2020 10:00:00 GMT+0000 (UTC)

Amazon Customer Service through Twitter

Amazon is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Amazon will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Amazon your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Amazon that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Amazon's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Amazon

Of the 7 way(s) to get in touch with Amazon, customers like you claim that the best one is the 888-280-4331 option. From this page you can easily access all the possible contact information options for Amazon as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Amazon? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Amazon

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