Alaska Air Customer Care on Twitter

Getting Alaska Air's Attention on Twitter by GetHuman

@AlaskaAir
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~1pm
#4 of 5 contacts
669 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Alaska Air

Purchased tickets for a trip through a *rd party that allegedly isn't an authorized pro...
Flight was cancelled for tomorrow morning with no warning, no explanation, and no email...
I can't get to use my certiticates...I had * tickets that I had credit for . $***.** ea...
I cancelled my flight online but have not received my miles back or a credit on my cre...
Flight cancelation problems.
After talking to * Alaska air agents about a recent trip planned with a mistake that wa...
Missspelled name on reservation
Ticket was changed without my knowledge, had to buy new ticket. Require refund.
I was notified that my flight to Seattle from Chicago was changed from the later flight...
My original flight was cancelled and I was rebooked on another flight. I need to change...
Exchange award reservation
during check-in *passport has maiden name * ticket is also in maiden name.*Vaccination...
Rules for non companied minors

Get help with my issue

Alaska Air Twitter-based Customer Help - Stats

Twitter @ Handle@AlaskaAir
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1pm
Expected reply tweet2
Issue turnaround time2
Rank (amongst all ways to contact)4
Legibility of messaging88%
Customer service rating73%
Customer votes669
Information last updatedSun Jul 03 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Alaska Air Customer Service through Twitter

Alaska Air is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Alaska Air will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Alaska Air your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Alaska Air that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Alaska Air's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Alaska Air

Of the 5 way(s) to get in touch with Alaska Air, customers like you claim that the best one is the 800-252-7522 option. From this page you can easily access all the possible contact information options for Alaska Air as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Alaska Air? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Alaska Air

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