AAA Customer Care on Twitter

Getting AAA's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~9:30am
#6 of 7 contacts
6,475 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting AAA

I was just wanting information on AAA service. We have just bought a Class C camper an...
Called for a towtruck and been waiting ** minutes past the time it said they would be here
We've had an accident with one of your clients and your employee Daven, that should be...
Can you send me the recent copies of Auto insurance policy details*Policy Number: MDSS...
Son broke down called tow truck. His phone now dead. Trying to get status of truck arrival
My son called AAA a couple of hours ago and he was trying to track the Tow Truck, but h...
my son is waiting on tow truck but his phone is dead*any way to get an ETA
I needed help with my windshield *It's cracked, Has I was driving, on the freeway *A sm...
Car won’t start I think I need a jump but I can’t access the battery in the trunk witho...
Need tire inflated. Tried doing myself & someone else it won’t inflate. No leak though...
I need to add new card so i can pay my insurance
Lost my aaa card for roadside assistance. Need a replacement.
I need my AAA member number as I’ve recently enrolled and do lot have a physical card y...

Get help with my issue

AAA Twitter-based Customer Help - Stats

Twitter @ Handle@AAAAuto
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet15
Issue turnaround time16
Rank (amongst all ways to contact)6
Legibility of messaging86%
Customer service rating65%
Customer votes6,475
Information last updatedFri May 20 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

AAA Customer Service through Twitter

AAA is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that AAA will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM AAA your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like AAA that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that AAA's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting AAA

Of the 7 way(s) to get in touch with AAA, customers like you claim that the best one is the 800-222-4357 option. From this page you can easily access all the possible contact information options for AAA as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AAA? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AAA

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