AAA Customer Care on Twitter

Getting AAA's Attention on Twitter by GetHuman

@AAAAuto
Customer Twitter Account
Usually replies within: 11 hours
Best time to tweet: ~1:30pm
#6 of 8 contacts
6,479 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Cancel ServiceTweet re: Question About MembershipTweet re: Replacement CardTweet re: Roadside AssistanceTweet re: Make a PaymentAbout a different issue

Recent reasons others tried tweeting AAA

I have not received my new card yet.
I want to add my fiance to my account.
I locked my keys in my car
I did a mistake for payment two times this month. Please take one off.
I need to check on my policy status and cancel it and get refunded any premiums due bac...
how many passport photos can i take per year
i have been locked out of my car and my keys are in it. i need help getting in my car asap
I can not find my membership card that I received when I renewed my membership in May...
JND**************R***
I did not sign up for automatic renewal my CC was charged at the beginning of November...
I was in an accident last night with a AAA insured party their policy number is CAA s...
My vehicle has been at American Auto shop for * months now. ( which is too much time wi...
Have complaints, haven’t had my car in * months!
Get help with my issue

AAA Twitter-based Customer Help - Stats

Twitter @ Handle
@AAAAuto
Call-back available
NO
Best hours
24 hours, 7 days
Right time to tweet them
1:30pm
Expected reply tweet
11
Issue turnaround time
12
Rank (amongst all ways to contact)
6
Legibility of messaging
50%
Customer service rating
61%
Customer votes
6,479
Information last updated
Sat Mar 28 2020 10:00:00 GMT+0000 (UTC)

AAA Customer Service through Twitter

AAA is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that AAA will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM AAA your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like AAA that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that AAA's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting AAA

Of the 8 way(s) to get in touch with AAA, customers like you claim that the best one is the 800-222-4357 option. From this page you can easily access all the possible contact information options for AAA as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AAA? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AAA

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