AAA Customer Care on Twitter

Getting AAA's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from AAA usually replies within 15 hours.
  • GetHuman site vistors rank this #6 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling AAA instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting AAA

I have the insurance that pays you while in hospital How do I get reimbursment
Proof of original car ownership not received
I want to express complete dissatisfaction with the new credit card company. The CS peo...
How do I go about changing my address?
Need to renew policy and upgrade. Can’t access account because it’s under my father in...
Legal issue with warranty and car battery. Technician replaced with fraudulent battery
Battery is dead. Died while we were out of town last week. We jumped it last night, dro...
Today is Christmas Eve. Yes its cold outside probably colder than most Christmas Eves...
Have a legal complaint due to poor technician putting in a fraudulent battery violating...
I need my AAA number so I can get someone to come fill up the air in my tires, all of t...
Need to update my payment information for automatic billing
I wanted to talk to someone about my policy

AAA Twitter-based Customer Help - Stats

Twitter @ Handle@AAAAuto
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet15
Issue turnaround time24
Rank (amongst all ways to contact)6
Legibility of messaging86%
Customer service rating65%
Customer votes6,474
Information last updatedTue Feb 27 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

AAA Customer Service through Twitter

AAA is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that AAA will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM AAA your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like AAA that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that AAA's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting AAA

Of the 8 way(s) to get in touch with AAA, customers like you claim that the best one is the 800-222-4357 option. From this page you can easily access all the possible contact information options for AAA as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AAA? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AAA

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