AAA Corporate Offices

Phone Number & Getting a Rep

AAA Corporate Offices number

407-444-7000
Calls Corporate Offices·See main phone number & contact info
Q:

How do I talk to a human at this AAA number?

A:Direct to Corporate Headquarters
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8:30am-5pm EST. The least busy day is Friday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to AAA Corporate Offices?

A:The average hold time is 21 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

All AAA customer service contact information

This is the #3 most popular AAA phone number out of 3. Click above to go back to the main customer service number and other contact information, including AAA email addresses, twitter handles, and live chat options.

More AAA Customer Phone Numbers

Roadside Assistance

800-222-4357
Main phone number · Toll-free · Mon-Fri 8:30am-5pm EST · Press 0 at each prompt, ignoring messages. For Roadside Assistance. · Say "Yes" to confirm your state, then say the name of the city you are closest to. Click the link they text you to place your roadside service request.

Claims Department

800-922-8228
Toll-free · Mon-Fri 8:30am-5pm EST · Press 0 at each prompt, ignoring messages. · For insurance, including claims, press 1. For membership, press 2. For travel, press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AAA phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Corporate Headquarters
Here is how our research team describes the way the AAA phone system greets you: Must answer this question: What can I help you with today?

What are the hours and when should I call?

AAA operates the call center for this 407-444-7000 phone number Mon-Fri 8:30am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9,826 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AAA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AAA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AAA is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 9,826 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call AAA is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this AAA number, but it is also the day with the shortest hold times.

Calling this AAA Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Dec 12, 2023

I have an AAA membership that includes family members. I wanted to add another person, so I called the 407-444-7000 customer service number to ask if I needed to pay more to add a member. An automated voice response system welcomed me to the American Automobile Association and asked how it could help me. I said, “Membership.” The voice told me to wait while it transferred me and said the call might be recorded and monitored for quality assurance.

After three rings, an agent answered and told me I had reached AAA Member Relations. She wanted to know how she could help me. I asked her, “How many people could be part of a family membership?” She said that question would be something my local AAA affiliate could answer because it varies according to the region. The agent asked me for my city and state. I gave her that information, and she found the number for the AAA club in my area. After writing the number down, I was still curious about the number I just called. I was under the impression that it was a customer service number where I could get help. When I told her that, she explained that the number I called was for an office in Florida.

Although I did not get the answer I expected from the first call, the agent was helpful because she provided a number for a local office. I called the number, expecting a response like the Florida number. I hoped to speak to a human once the automated voice system screened my call.

After the system answered, it offered a menu where I could select what I needed from a list that included membership, roadside assistance, and maps. Once I chose membership, the system asked me to enter my membership number. After entering the number, a voice said there was reduced service due to circumstances beyond their control and the hold time would be longer than usual. The system then gave me three alternatives: visit the AAA website, request a callback or stay on the line. Staying on the line meant at least a 15-minute wait. I chose to end the call and try to reach the local office when I had more time.

People call AAA to get memberships, roadside assistance and help with trip planning. What I liked about calling the 407-444-7000 customer service number is that I didn’t stay on the line long before a human answered my call. Because roadside assistance is one of the primary reasons a person might call, it was nice to see that a human responded so quickly. She could have answered my membership question if I lived in that region. The agent was friendly and professional, took the time to connect me to a local office and wished me a good day before ending the call.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
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