Vivint Phone Number

Calling Vivint customer service faster by GetHuman

800-216-5232
Customer service
Current Wait: 6 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Where to buyComplaintTechnical supportRepairsReturnsA different issue
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Reasons customers like you called recently

Our breaker switch for our vivint garage door sensor flipped off, when we switched it b...
9 days ago
I am a recent customer of Vivint and have a security system with code entry on doors an...
9 days ago
I need my account number and dates of beginning and end of contract. This is needed for...
24 days ago
I started to disarm my unit so I could open my doors. When I tried to it came up with...
24 days ago
Renewal on account has come up*do not wish to continue service*at the end of original a...
24 days ago
how to replace battery
25 days ago
I want to cancel my alarm service, policy *********, under the name of Steven Coe, spe...
a month ago
I have requested a change of password because I forgot mine. I requested one last week...
a month ago
I contacted Vivant last month about changing the credit card that I was using for my pa...
a month ago
I received a letter from a collection agency stating I owe for equipment. Well I have d...
a month ago
normally **.** gets taken out of my account each month along with another amount of...
a month ago
trying to see how to pay off my equipments in full. Just got the new system and told th...
a month ago
How to shut the system OFF
2 months ago
I am a new user trying to get access to my smart home system. How do I find my PIN?
2 months ago
I contacted eddie ramirez on my contract for ** months my account * is******* he sa...
2 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-216-5232 - by the Numbers

Phone number to dial
800-216-5232
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:15am
Navigate phone maze to a human
Press 4. This is the best way to reach Customer Service.
Average wait
Current wait
6
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, email, chat, web
Quality of communication
87%
Quality of help
87%
Customer votes
737
Information last updated
Thu Jul 02 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Vivint's Best Toll-Free/800 Customer Phone Number

This is Vivint's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vivint agent. This phone number is Vivint's Best Phone Number because 11,076 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-216-5232 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Vivint we recommend you tell us what issue you are having and then possibly contact them via phone or email or chat or web. In total, Vivint has 5 phone numbers. It's not always clear what is the best way to talk to Vivint representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Vivint - by phone or otherwise

While 800-216-5232 is Vivint's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Vivint customers, is by calling their 888-715-3291 phone number for their New Customer Concierge department. Besides calling, the next favorite option for customers looking for help is via support@vivint.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Vivint please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Vivint.

What is GetHuman's Relationship to Vivint?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vivint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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