Calls Customer Service·Most popular Vivacom number
Q:
How do I talk to a live human at Vivacom?
A:Calling this Vivacom number should go right to a real human being.
Q:
Does Vivacom offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm GMT.The least busy day is Friday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Vivacom phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Vivacom number should go right to a real human being
In fact, much of this information on this page is superfluous because this Vivacom phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Vivacom operates the call center for this +359 0 700 17 000 phone number Mon-Fri 9am-5pm GMT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 10,003 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vivacom phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vivacom staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vivacom is Friday.The most busy day to call is Monday.Again, this is based on a sample of 10,003 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Vivacom
In summation, the best day to call Vivacom is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vivacom staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Vivacom Customer Service Contacts
There are of course other ways to contact Vivacom customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Vivacom will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Vivacom customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Vivacom's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vivacom agent. This phone number is Vivacom's best phone number because 60,020 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +359 0 700 17 000 include and other customer service issues. Rather than trying to call Vivacom first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Vivacom has 1 phone number. It's not always clear what is the best way to talk to Vivacom representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Vivacom. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vivacom. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.