Vision Services Plan Customer Service

Phone Number & Contact Information

800-877-7195
Toll-free·Calls Customer Service·Most popular Vision Services Plan number
Q:How do I get a live human at Vision Services Plan?
A:Say "Representative," then enter your "phone number."
Q:Does Vision Services Plan offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 20 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Vision Services Plan phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Representative," then enter your "phone number."
Here is how our research team describes the way the Vision Services Plan phone system greets you: Now, briefly tell me what you are calling about.

What are the hours and when should I call?

Vision Services Plan operates the call center for this 800-877-7195 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vision Services Plan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vision Services Plan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vision Services Plan is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Vision Services Plan is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vision Services Plan staffs the call center well on Wednesday.

More Ways to Contact Vision Services Plan Customer Service

There are of course other ways to contact Vision Services Plan customer service besides the phone. Below we list the best ones, by medium.
X (formerly Twitter)
https://twitter.com/vspvisioncare - Customer Service
Use the link to connect with customer service through Twitter
Vision Services Plan, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Facebook / Messenger
https://www.facebook.com/VSPVisionCare/ - Customer Service
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Vision Services Plan, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Vision Services Plan's website
https://visionbenefits.vsp.com/contact-non-secure.html - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Vision Services Plan customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Vision Services Plan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vision Services Plan agent. This phone number is Vision Services Plan's best phone number because 312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-877-7195 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Vision Services Plan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or facebook. In total, Vision Services Plan has 1 phone number. It's not always clear what is the best way to talk to Vision Services Plan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vision Services Plan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vision Services Plan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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