Vision Services Plan Customer Service

Phone Number & Contact Info

Vision Services Plan's Best Phone Number

Toll-free·Calls Customer Service·Most popular Vision Services Plan number

How do I talk to a live human at Vision Services Plan?

A:Say "Representative," then enter your "phone number."

Does Vision Services Plan offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Vision Services Plan phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Representative," then enter your "phone number."
Here is how our research team describes the way the Vision Services Plan phone system greets you: Now, briefly tell me what you are calling about.

What are the hours and when should I call?

Vision Services Plan operates the call center for this 800-877-7195 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vision Services Plan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vision Services Plan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vision Services Plan is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Vision Services Plan

In summation, the best day to call Vision Services Plan is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vision Services Plan staffs the call center well on Thursday.

Why Customers Call Vision Services Plan

If you have time to do a bit of reading before you call Vision Services Plan, we recommend you read over some of our problem-specific articles.

What is Vision Services Plan (VSP)?

Vision Services Plan (VSP) is a leading eye care insurance provider that offers comprehensive vision benefits to individuals and families. With over 88 million members worldwide, VSP focuses on providing quality eye care services and products to improve and maintain eye health. As a preferred network, VSP collaborates with a vast network of optometrists and ophthalmologists to ensure members have access to a wide range of eye care providers. VSP offers various vision benefits, including comprehensive eye exams, contact lenses, eyeglasses, and discounts on laser vision correction. With VSP, individuals can receive regular eye exams, enabling early detection and treatment of sight-threatening conditions. Whether for preventive care, corrective solutions, or stylish eyewear, VSP strives to deliver exceptional vision care experiences to its members.

What vision services are covered by VSP?

VSP covers a wide range of vision services to meet the needs of its members. These services include comprehensive eye exams, which are essential for early detection of eye conditions and maintaining overall eye health. VSP also covers prescription eyewear, such as glasses and contact lenses, including frame options to suit individual styles and preferences. Additionally, members can take advantage of discounts on laser vision correction procedures, enhancing their visual clarity and reducing their reliance on corrective lenses. VSP's coverage extends to specialty services like lens enhancements, vision therapy for certain conditions, and medically necessary contact lenses. With VSP, members can have peace of mind knowing that their vision needs are covered by a comprehensive suite of services designed to support their eye health and visual wellness.

Top Vision Services Plan customer service problems

Click the link above to get answers to just about any Vision Services Plan customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Vision Services Plan Customer Service Contacts

There are of course other ways to contact Vision Services Plan customer service besides the phone. Below we list the best ones, by medium.

Vision Services Plan Customer Service on X (formerly Twitter) - Customer Service
Use the link to connect with customer service through Twitter
Vision Services Plan, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Vision Services Plan Customer Service on Facebook / Messenger - Customer Service
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Vision Services Plan, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Vision Services Plan Customer Help Desk / Web Support - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Vision Services Plan customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Vision Services Plan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vision Services Plan agent. This phone number is Vision Services Plan's best phone number because 312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-877-7195 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Vision Services Plan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or facebook. In total, Vision Services Plan has 1 phone number. It's not always clear what is the best way to talk to Vision Services Plan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vision Services Plan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vision Services Plan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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