© GetHuman Inc.

Vision Services Plan Customer FAQ

Top Answers & How-to Guides

What is Vision Services Plan's Phone Number?

The question we are asked most often is about how to talk to Vision Services Plan customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Vision Services Plan customer service, get an answer now.
Contact Vision Services Plan customer service

Recent Vision Services Plan Customer Questions

Help me with my Vision Services Plan customer service issue

Claim Process

What is the process for submitting a claim?

Submitting a claim with Vision Services Plan involves gathering details like provider information, service dates, and costs....
Read more

How long does it take to receive reimbursement for a claim?

The reimbursement period for claims submitted to Vision Services Plan typically ranges from two to four weeks, depending on the...
Read more

VSP Basics

What is Vision Services Plan (VSP)?

Vision Services Plan, commonly known as VSP, is a prominent vision care insurance provider in the U.S. Their mission is to...
Read more

How does VSP work?

VSP, or Vision Service Plan, provides vision insurance that helps members access affordable eye care through a network of...
Read more

What is the difference between in-network and out-of-network providers?

In-network providers have contracts with insurance companies, which results in reduced costs for members. Conversely,...
Read more

Can I use my benefits without a VSP card?

Members of Vision Services Plan usually do not need a physical card to use their benefits, as providers can verify coverage...
Read more

Coverage Details

What vision services are covered by VSP?

VSP provides a variety of vision services, including eye exams for overall eye health assessment, coverage for lenses and...
Read more

Can I use my VSP benefits to purchase contact lenses or glasses online?

Yes, individuals with VSP benefits can use them for online purchases of glasses and contact lenses from authorized retailers....
Read more

What happens if I need additional vision services that are not covered by VSP?

If additional vision services are not covered by VSP, individuals may need to pay out-of-pocket or look for discounts through...
Read more

Appointment Preparation

What should I bring to my appointment?

When visiting a Vision Services Plan appointment, it is essential to bring valid identification, your insurance card if you are...
Read more

Can I transfer my VSP benefits to a family member?

Typically, VSP benefits are not transferable to family members as each has their own individual coverage. Benefits vary by...
Read more

How do I update my personal information for VSP?

To update personal information with Vision Services Plan, members can log into their online account on the VSP website to make...
Read more

Provider Information

How can I find a VSP provider near me?

To locate a VSP provider nearby, members can use the online provider search tool found on the VSP website. This tool helps to...
Read more

What should I do if my provider is not accepting VSP?

If a healthcare provider does not accept Vision Services Plan, first confirm their network status on the VSP website. If they...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!