Venus.com Customer Service

Phone Number & Contact Info

Venus.com's Best Phone Number

Toll-free·Calls Customer Service·Most popular Venus.com number

How do I talk to a live human at Venus.com?

A:Calling this Venus.com number should go right to a real human being

Does Venus.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-midnight, Sat-Sun 10am-10pm EST. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Venus.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Venus.com number should go right to a real human being
Below are some clips we've found from Venus.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Thank you for calling Venus, Your call may be recorded to ensure exceptional service. To place an order, please press or say one. To request a catalog, or update your mailing preferences, please press or say two."
Excerpt from a call with Venus.com
Friday, April 5, 2024 3:23 PM

The first phone menu

"Thank you for calling Venus, Your call may be recorded to ensure exceptional service.
To place an order, please press or say one.
To request a catalog, or update your mailing preferences, please press or say two."
Excerpt from a call with Venus.com
Friday, April 5, 2024 3:23 PM
In fact, much of this information on this page is superfluous because this Venus.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Venus.com operates the call center for this 888-782-2224 phone number Mon-Fri 8am-midnight, Sat-Sun 10am-10pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 91 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Venus.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Venus.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Venus.com is Monday. The most busy day to call is Friday. Again, this is based on a sample of 91 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Venus.com

In summation, the best day to call Venus.com is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Venus.com staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Venus.com

Below is a sample of recent calls to Venus.com, and their purpose. Are any of these similar to the reason you are trying to call?
Missing green dress inquiry: "I don't see dress green dress size sixteen I order."
- From a call lasting 19m 15s , Apr 6, 2024 9:18 PM
Order status inquiry: "I didn't receive my order. Could you please let me know what the status?"
- From a call lasting 2m 39s , Apr 5, 2024 3:24 PM
Asking for contact number: "Have you sent a contact number?"
- From a call lasting 1m 42s , Jan 5, 2024 4:07 AM

More Venus.com Customer Service Contacts

There are of course other ways to contact Venus.com customer service besides the phone. Below we list the best ones, by medium.

Venus.com Customer Service Live Chat

venus.com - Customer Service
Click "Venus Live Chat"
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Venus.com provides this option.

Conclusion and closing notes

This is Venus.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Venus.com agent. This phone number is Venus.com's best phone number because 546 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-782-2224 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Venus.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Venus.com has 1 phone number. It's not always clear what is the best way to talk to Venus.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Venus.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Venus.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Venus.com Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!