Can I cancel my order?

Yes, you can cancel your order on Venus.com. We understand that circumstances may change, and we strive to accommodate our customers' needs. To cancel your order, please contact our customer service team as soon as possible. Provide them with your order details, and they will guide you through the cancellation process. It is important to note that if your order has already been shipped, we may not be able to cancel it. In such cases, you can return the items for a refund or exchange once you receive them. Please refer to our return policy for further information. We aim to provide excellent customer service and will assist you in any way we can.