Can I return or exchange an item?

Yes, you can return or exchange an item purchased from Venus.com. We understand that sometimes a product may not meet your expectations, so we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can initiate a return within 30 days of the delivery date. Simply contact our customer service team and they will guide you through the process. Please note that the item must be in its original condition with all tags and packaging intact. Once received and inspected, we will issue a refund to your original form of payment or provide store credit for exchanges. Keep in mind that some restrictions may apply, so we recommend reviewing our full return and exchange policy on our website for more details. Your satisfaction is our priority, and we are here to assist you every step of the way.