Vancity Phone Number

Calling Vancity customer service faster by GetHuman

Customer service
Current Wait: 6 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Enter last 4 digits of your card number, birthday, phone number, wait for it to finish reading your account balance and points, press 8.

Reasons customers like you called recently

I want to be able to contact Board memberes and the CEO DIRECTLY by email. Right now th...
Please do not send the voter package or any Vancity mail via Canada Post to our address...
See more recent reasons for calling

Help me with my issue

Customer Number 604-877-4999 - by the Numbers

Phone number to dial604-877-4999
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanEnter last 4 digits of your card number, birthday, phone number, wait for it to finish reading your account balance and points, press 8.
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter
Quality of communication75%
Quality of help70%
Customer votes538
Information last updatedMon May 10 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Vancity's Best Toll-Free/800 Customer Phone Number

This is Vancity's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vancity agent. This phone number is Vancity's Best Phone Number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 604-877-4999 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Vancity we recommend you tell us what issue you are having and then possibly contact them via phone or twitter. In total, Vancity has 2 phone numbers. It's not always clear what is the best way to talk to Vancity representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Vancity - by phone or otherwise

While 604-877-4999 is Vancity's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Vancity customers, is by calling their 888-826-2489 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via @wazaroff for Customer Service. If you think this information is inaccurate or know of other ways to contact Vancity please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Vancity.

What is GetHuman's Relationship to Vancity?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vancity. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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