What should I do if my card is lost or stolen?

If your Vancity Visa card is lost or stolen, it is important to take immediate action to protect your account. First, you should search for the card in all the places you have recently visited, as sometimes cards can be misplaced rather than lost or stolen. If you cannot locate the card or you are certain it is stolen, the next step is to report it immediately. Vancity Visa offers a 24-hour hotline to assist cardholders in such situations. You may also want to monitor your account for any unauthorized transactions during this period. After reporting the loss, the card will be deactivated to prevent any fraudulent activity, and you can request a replacement card. It is advisable to check the official Vancity website for the specific contact details and further guidance on how to handle this situation effectively and securely. Taking prompt action is essential for safeguarding your financial information.