Magicjack is a company that provides VoIP phone service through a small device that can be plugged into a computer or router. As one of the oldest services of its type, it isn't surprising that Magicjack gets lots of customer service calls each and every day.
It should be noted that while magicJack does offer phone-based customer support for sales and renewal, as well as billing issues, technical support questions need to be handled via live chat or by opening a support ticket.
In addition, magicJack also has a premium customer service option that it calls magicJack Concierge. For an annual fee, you will receive priority service which includes phone-based technical support.
Why Do People Call magicJack Customer Support?
People call magicJack customer support for a range of reasons, including:
Best Practices for Calling magicJack Customer Service
There are several things that you can do to help ensure that your call to magicJack customer service is handled quickly and professionally:
How do Consumers Feel About Calling magicJack Customer Service?
As is true of many large businesses, there are a range of reports regarding the level of service provided by magicJack. While many people are happy with magicJack customer service, some feel that the service provided is inadequate.
What Kind of Issues can magicJack Customer Service Representative Resolve?
magicJack customer service representatives can address most issues that customers have, including needing help with signing up for the service, canceling service or making changes to a current plan. Phone-based customer service agents can also address billing issues and inquiries.
For those who subscribe to the magicJack Concierge service, phone-based technical support is available.
What Can't Be Resolved With a Call to magicJack Customer Service?
magicJack works with your home or business internet service and existing equipment. If there is an incompatibility with your service or hardware, a magicJack representative may be able to suggest some possible workarounds, but ultimately, you will have to work with your ISP or replace your equipment if these suggestions fail.
What Should You Do If You Have an Unsuccessful Call with magicJack?
If you get off the phone with magicJack customer service and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.
This is MagicJack's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MagicJack agent. This phone number is MagicJack's Best Phone Number because 26,988 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 561-594-9925 include Account Access, Technical Support, Billing, Dispute a Charge, Transfer Phone Number and other customer service issues. The MagicJack call center that you call into has employees from San Antonio, TX / Honduras and is open Mon-Sat 10am-7pm EST according to customers. In total, MagicJack has 1 phone number. It's not always clear what is the best way to talk to MagicJack representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 561-594-9925 is MagicJack's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other MagicJack customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact MagicJack please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for MagicJack.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MagicJack. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the GEICO Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or GEICO. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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