M&T Bank Phone Number

Call M&T Bank customer service faster with GetHuman

  • Calls M&T Bank's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 1:15pm
  • Popular issues for this call center: Setup an account, Question, and Complaint.
  • Reach a live M&T Bank agent: Press 0#
  • What you hear when you call: What can I help you with? Account info, press 1. Lost or stolen card, press 2. Help me log in, press 3. Open a new account, press 4. Branch locations, press 5. Mortgage questions, press 6.

What to expect when you call

Heard when the phone system first answers
"Welcome to M and T Bank. All calls may be recorded so that we can review and continually improve the experience we deliver to our customers. We are currently experiencing longer than expected hold times and appreciate your patience. Please feel free to use our automated system or visit us on the web at m t b dot com to obtain your account information twenty four hours a day. We appreciate your patience, and thank you for banking with M and T."
Excerpt from a call with M&T Bank
Tuesday, January 16, 2024 5:32 PM
They may ask you to enter information with the dial pad
"Lost or stolen card or press two. Help me Now using your keypad, enter your account number or card number followed by the pound sign."
Excerpt from a call with M&T Bank
Thursday, February 8, 2024 10:01 PM
They may ask you to say or enter information
"Welcome to M and T Bank. All calls may be recorded so that we can review and continually improve the experience we deliver to our customers.
Now what can I help you with?
You can say account information or press one, lost or stolen card, or press two."
Excerpt from a call with M&T Bank
Friday, March 22, 2024 1:28 AM
The first phone menu
"Welcome to M and T Bank. All calls may be recorded so that we can review and continually improve the experience we deliver to our customers. Now what can I help you with?
You can say account information or press one.
Lost or stolen card or press two, help me log in or press three.
Open new account, or press four.
Branch locations, or press five.
Mortgage questions or press six, or say tax for year end tax information or press seven."
Excerpt from a call with M&T Bank
Friday, March 22, 2024 8:49 PM

M&T Bank Customer Phone Number 800-724-2440 - Stats

Phone number to dial800-724-2440
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:15pm
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication75%
Quality of help78%
Customer votes633
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

M&T Bank's Best Toll-Free/800 Customer Phone Number

This is M&T Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a M&T Bank agent. This phone number is M&T Bank's Best Phone Number because 15,120 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-724-2440 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call M&T Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, M&T Bank has 3 phone numbers. It's not always clear what is the best way to talk to M&T Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting M&T Bank - by phone or otherwise

While 800-724-2440 is M&T Bank's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other M&T Bank customers, is by calling their 800-790-9130 phone number for their Online & Mobile Banking department. Besides calling, the next favorite option for customers looking for help is via 800-790-9130 for Online & Mobile Banking. If you think this information is inaccurate or know of other ways to contact M&T Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for M&T Bank.

What is GetHuman's Relationship to M&T Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like M&T Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with M&T Bank, including their website / help desk. Visit our M&T Bank Customer Service page for more information.
M&T Bank Customer Service

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