Valley Metro Phone Number

Calling Valley Metro customer service faster by GetHuman

602-253-5000
Customer service
Current Wait: 7 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Make a bookingChange bookingCancel bookingOvercharge/Strange chargeLoyalty programA different issue
Get to a live person fastest: Press 0 at the first prompt

Reasons customers like you called recently

I lost my phone on bus ** going north at *:** to * p.m. today. If you find it please ca...
7 months ago
I lost my cell phone on the bus. Bus ** north *:** - *:**. On Thursday **********Would...
7 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 602-253-5000 - by the Numbers

Phone number to dial
602-253-5000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
1:15pm
Navigate phone maze to a human
Press 0 at the first prompt
Average wait
Current wait
7
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
77%
Quality of help
74%
Customer votes
548
Information last updated
Mon Jun 01 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Valley Metro's Best Toll-Free/800 Customer Phone Number

This is Valley Metro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Valley Metro agent. This phone number is Valley Metro's Best Phone Number because 1,860 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 602-253-5000 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Valley Metro we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Valley Metro has 1 phone number. It's not always clear what is the best way to talk to Valley Metro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Valley Metro - by phone or otherwise

While 602-253-5000 is Valley Metro's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Valley Metro customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Valley Metro please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Valley Metro.

What is GetHuman's Relationship to Valley Metro?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Valley Metro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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