Valley Metro Phone Number

Call Valley Metro customer service faster with GetHuman

602-253-5000
Customer service
  • Calls Valley Metro's Customer Service department
  • The average hold time is 3m
  • The current wait is approximately 5m
  • Hours are Mon-Fri 6am-8pm, Sat 7am-7pm, Sun 8am-5pm
  • The best time to call is 3pm
  • Popular issues for this call center: Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, and Loyalty program.
  • Reach a live Valley Metro agent: Press 6 at the first menu, then press 9.
  • What you hear when you call: How can we help you today?

Valley Metro Customer Phone Number 602-253-5000 - Stats

Phone number to dial602-253-5000
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 6am-8pm, Sat 7am-7pm, Sun 8am-5pm
Best time to dial3pm
Average wait3 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email
Quality of communication78%
Quality of help73%
Customer votes550
Information last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Valley Metro's Best Toll-Free/800 Customer Phone Number

This is Valley Metro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Valley Metro agent. This phone number is Valley Metro's Best Phone Number because 1,860 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 602-253-5000 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Valley Metro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Valley Metro has 1 phone number. It's not always clear what is the best way to talk to Valley Metro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Valley Metro - by phone or otherwise

While 602-253-5000 is Valley Metro's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help at valleymetro.org for Customer Service. If you think this information is inaccurate or know of other ways to contact Valley Metro please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Valley Metro.

What is GetHuman's Relationship to Valley Metro?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Valley Metro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Valley Metro, including email and their website / help desk. Visit our Valley Metro Customer Service page for more information.
Valley Metro Customer ServiceValley Metro Call-back Service

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