United Airlines International Customer Service Phone Number

What It's Like to Call United Airlines Phone Number 312-364-1989

By Christian Allen

Nov 28, 2023

I'm not very Internet savvy, so when it came time to book a flight for the holidays, I decided to call United Airlines directly to do it. I know there is a booking fee if you call them, but I'm willing to pay it so that I can talk to someone and make sure I am booking exactly what I want. There was an automated system I had to get through first to talk to someone, but it was easy enough to follow. 

I was actually surprised by how quickly I was able to get to an agent. People might need to call United Airlines for thousands of reasons, from help with lost luggage to booking flights, checking on flight status or attempting to change flights. Daily, there are probably hundreds of flights that take off across the United States, so I thought the response time was pretty decent. 

When I called, the automated agent said, "Thanks for calling United Airlines. How can I help you? Please say in a few words why you are calling us today. You can say things like, I'd like to make a reservation or I'd like to change my flight."

I said, "Book a flight," and then it stated, "Let me get some information about your trip, and I'll transfer you to an agent to book your trip. Please be aware you can skip the booking fee by going online. What city are you departing from?"

I told him Cleveland, and then it repeated back to me to ensure I was right. It then asked about my destination, and I said LA. It then asked, "What day would you like to depart? You can also say, I'm not sure."

I told the agent Monday, December 18th, and then it told me politely that "we are almost done" and asked how many travelers there were. Immediately after that, it told me that it was going to transfer me to an agent, and then I had to listen to the privacy policy. 

Before talking to the agent it asked me if I was planning to use travel miles or certificates and if I would like to participate in a brief survey. About three minutes into the phone call, an agent picked up right after the survey request. He had a very thick accent, and at times, it was hard to understand what he was saying, but eventually, I was able to book my flight. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

United Airlines's 312-364-1989 International Customer Service Number

This United Airlines phone number is ranked #10 out of 10 because 218,658 United Airlines customers tried our tools and information and gave us feedback after they called. The reason customers call 312-364-1989 is to reach the United Airlines International Customer Service department for problems like Change Flight, Baggage Problem, Refund Flight, Special Request, Flight Inquiry. As far as we can tell, United Airlines has call center locations in India or Philippines or Massachusetts or Ohio or North Carolina or Nevada or Illinois and you can call during their open hours 24 hours, 7 days. United Airlines has 10 phone numbers and 20 different ways to get customer help. We've compiled information about 312-364-1989 and ways to call or contact United Airlines with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling United Airlines

Calling United Airlines at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 312-364-1989. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when United Airlines International Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than United Airlines Once on the phone with United Airlines's International Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting United Airlines in General

While 312-364-1989 is United Airlines's #10 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-864-8331 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach United Airlines help by calling them, is that other customers give their customer support at this number a 53% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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