UPMC Phone Number

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Customer service
Current Wait: 8 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 3:45pm
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Reasons customers like you called recently

my wife is in pain ****for Lupus, she has been to many doctors ,tried every med. prescr...
I received a bill for ambiance service?
i do not have access to my phone number in order to login my email
I opened the Intranet Mon, ******, & then yesterday when I clicked on the icon, a messa...
I need to renew my Medicaid coverage. My name is Jessica Jenkins.
To whom it may concern,*I've been a member of UPMC for Life (Rx plan) for many years. I...
See more recent reasons for calling

Help me with my issue

Customer Number 800-854-1745 - by the Numbers

Phone number to dial800-854-1745
Call-back availableNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial3:45pm
Navigate phone maze to a humanJust wait on the line
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication88%
Quality of help80%
Customer votes314
Information last updatedSun Feb 05 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

UPMC's Best Toll-Free/800 Customer Phone Number

This is UPMC's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a UPMC agent. This phone number is UPMC's Best Phone Number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-854-1745 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call UPMC first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, UPMC has 2 phone numbers. It's not always clear what is the best way to talk to UPMC representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting UPMC - by phone or otherwise

While 800-854-1745 is UPMC's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other UPMC customers, is by calling their 412-432-5500 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via hospitalbill@upmc.edu for Customer Service. If you think this information is inaccurate or know of other ways to contact UPMC please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for UPMC.

What is GetHuman's Relationship to UPMC?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like UPMC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

UPMC Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All UPMC contacts
UPMC Phone NumberBEST
UPMC Email Support
UPMC Help Desk
General customer information

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