Toys ''R'' Us Phone Number

Call Toys ''R'' Us customer service faster with GetHuman

  • Calls Toys ''R'' Us's Customer Service department
  • The average hold time is 7m
  • Hours are 24 hours, 7 days
  • The best time to call is 2:15pm
  • Popular issues for this call center: Cancel an order, Complaint, Refund, Update account info, and Issue with order.
  • Reach a live Toys ''R'' Us agent: Calling the Toys ''R'' Us number above should go right to a real human being

Reasons customers like you called recently

My card was used fraudulently
When you purchase something and need to return do you get full refund
Need to get a Christmas Catalog sent to my home *** Kimberly Ct. Macon, Ga ***** Thanks...
My gift card balance.
I'm trying to get the balance on my gift card.
I bought a car seat yesterday and they said they’re all final sales no returns.. the ev...
I bought a car seat yesterday and they said they’re all final sales no returns.. well i...
I just wanna know how to get my R club card number, I just signed up.
At this point I would like to say I would like a refund for my order I placed for deliv...
What happened is I placed an order in early January **** for my relatives in Arizona...

Toys ''R'' Us Customer Phone Number 800-869-7787 - Stats

Phone number to dial800-869-7787
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Average wait7 minutes
Current wait23 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication64%
Quality of help79%
Customer votes3,788
Information last updatedWed Feb 28 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Toys ''R'' Us's Best Toll-Free/800 Customer Phone Number

This is Toys ''R'' Us's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Toys ''R'' Us agent. This phone number is Toys ''R'' Us's Best Phone Number because 25,896 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-869-7787 include Cancel an order, Complaint, Refund, Update account info, Issue with order and other customer service issues. The Toys ''R'' Us call center that you call into has employees from Westlake, TX / Philippines and is open 24 hours, 7 days according to customers. In total, Toys ''R'' Us has 2 phone numbers. It's not always clear what is the best way to talk to Toys ''R'' Us representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Toys ''R'' Us - by phone or otherwise

While 800-869-7787 is Toys ''R'' Us's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Toys ''R'' Us customers, is by calling their 973-617-3500 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 973-617-3500 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Toys ''R'' Us please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Toys ''R'' Us.

What is GetHuman's Relationship to Toys ''R'' Us?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Toys ''R'' Us. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices973-617-3500

Beyond the Phone Number

There are other ways to get in touch with Toys ''R'' Us, including their website / help desk. Visit our Toys ''R'' Us Customer Service page for more information.
Toys ''R'' Us Customer Service

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