Toys ''R'' Us Corporate Offices Phone Number

973-617-3500
Hold time now: 48 mins (avg 38)
Best time to call: 2:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
This is not the most popular Toys ''R'' Us phone number (it's ranked #2). Most customers call 800-869-7787 for support: Click here for best option

Other customers got on the phone recently because:

One of your social workers punched my daughter in the face and she has a black eye I wa...
I was stolen my card. I want to report in case someone use my card .
Former Employee question about salary. The Work Number.
Good Day Sir*Maam *I would like to ask your assistance of my SONY Play Station * which...
we entered the card * and pin * multiple times correctly and it will not tell me the ba...
i have some unused giftcards. I would like to see if there is anything I can do with th...
I order a scooter to pick up in the store and they put to deliveryin ** day
I purchased a *V BMW i* spyder for my grandson and one of the engine wheel control moto...
I am requesting to cancel an order. I place a scooter which the money was already taken...
Wro g product i want to cancel
Wrong product.i want to cancel
Trying to cancel my online delivery order but cant get into my account
Purchased teardrop humidifier **th March and was told by associate it would be on sale...
I want to cancel an online order I placed earlier today

Help me with my issue

Toys ''R'' Us Corporate Offices Phone Number 973-617-3500 - Info & Statistics

Phone number to dial973-617-3500
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hoursMon-Fri 9am-5pm EST
Best time to dial2:30pm
Navigate phone maze to a humanPress 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
Average wait38
Current wait48
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication79%
Quality of help78%
Customer votes4,949
Best phone number800-869-7787
Information last updatedTue Jan 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Toys ''R'' Us's 973-617-3500 Corporate Offices Number

This Toys ''R'' Us phone number is ranked #2 out of 2 because 25,896 Toys ''R'' Us customers tried our tools and information and gave us feedback after they called. The reason customers call 973-617-3500 is to reach the Toys ''R'' Us Corporate Offices department for problems like Cancel an order, Complaint, Refund, Update account info, Issue with order. As far as we can tell, Toys ''R'' Us has call center locations in Westlake, TX or Philippines and you can call during their open hours Mon-Fri 9am-5pm EST. Toys ''R'' Us has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 973-617-3500 and ways to call or contact Toys ''R'' Us with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Toys ''R'' Us

Calling Toys ''R'' Us at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Toys ''R'' Us Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Toys ''R'' Us's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Toys ''R'' Us in General

While 973-617-3500 is Toys ''R'' Us's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-869-7787 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Toys ''R'' Us help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Toys ''R'' Us Contact Info

Other Toys ''R'' Us Phone Numbers

Customer Service800-869-7787

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