Toys ''R'' Us Corporate Offices Phone Number

Hold time now: 46 mins (avg 38)
Best time to call: 1:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
Toys ''R'' Us's #1 Phone Number

Other customers got on the phone recently because:

I have **.** in old Toysrus gift cards can I use them online.
How do I get a free catalog book for the toys
I still have not gotten an answer from where can I redeem Toys R Us gift card
Do you sell jigsaw puzzles? Carol Ambrose
Question Do you sell jigsaw puzzles?
I ordered a gift card for my grandson and it was never sent to him. I noticed that I p...
Hello my name is violet Jackson and i wanted to know how can I receive a new toys r us...
I need someone to contact me ASAP
I would like the **.** dollar singer barbie with microphone. I live in sarnia on.
I have gift cards from Toys R us where can I redeem them?
I will like to close my account
I use to work for toys r us and I was incarcerated, I did not receive my last two paychecks
I'm looking to find a part for a Monster Barbie Doll her name may not be Barbie it coul...
I need the managers names for both Citadel and Chapel Hills Mall in Co Springs*Thanks
Help me with my issue

Toys ''R'' Us Corporate Offices Phone Number 973-617-3500 - Info & Statistics

Phone number to dial973-617-3500
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hoursMon-Fri 9am-5pm EST
Best time to dial1:15pm
Navigate phone maze to a humanPress 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
Average wait38
Current wait46
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication78%
Quality of help77%
Customer votes4,951
Best phone number800-869-7787
Information last updatedFri Jan 17 2020 08:00:00 GMT+0000 (UTC)

Toys ''R'' Us's 973-617-3500 Corporate Offices Number

This Toys ''R'' Us phone number is ranked #2 out of 2 because 25,896 Toys ''R'' Us customers tried our tools and information and gave us feedback after they called. The reason customers call 973-617-3500 is to reach the Toys ''R'' Us Corporate Offices department for problems like Cancel an order, Complaint, Refund, Update account info, Issue with order. As far as we can tell, Toys ''R'' Us has call center locations in Westlake, TX or Philippines and you can call during their open hours Mon-Fri 9am-5pm EST. Toys ''R'' Us has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 973-617-3500 and ways to call or contact Toys ''R'' Us with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Toys ''R'' Us

Calling Toys ''R'' Us at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Toys ''R'' Us Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Toys ''R'' Us's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Toys ''R'' Us's phone numbers against each other.

Contacting Toys ''R'' Us in General

While 973-617-3500 is Toys ''R'' Us's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-869-7787 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Toys ''R'' Us help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 77% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Toys ''R'' Us.

Toys ''R'' Us Contact Info

Other Toys ''R'' Us Phone Numbers

Customer Service800-869-7787

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