Toys ''R'' Us Corporate Offices Phone Number

Hold time now: 40 mins (avg 38)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
This is not the most popular Toys ''R'' Us phone number (it's ranked #2). Most customers call 800-869-7787 for support: Click here for best option

Other customers got on the phone recently because:

I have a friend at work that has * little kids * * *. I was going to help them with som...
I would like to know when my package will be shows deliverd on the status...
I live in the United States and would like to purchase two toys to send to Canada? Do...
I need to know the balance on my card
I purchased * sets of the new outline markers for a total of $**.** on Nov **th. The c...
Toysrus took twice from my account called a memo adjustment??? My bank is now...
I have a parcel coming for home delivery and when I checked on the receipt the wrong ad...
Purchased teardrop humidifier **th March and was told by associate it would be on sale...
How to check balance on gift card
I am an long standing customer of your store in Port Elizabeth in William Moffet. I sp...
I order Nintendo switch red and blue controller last black Friday for $** cad. With my...
It was meant to be picked up rather than shipped
Paypal double ordered the identical order and I am not able to cancel the order. I have...
Pawpatrol table broke ans i have a warranty how do i get to uae my warranty if toys r u...

Help me with my issue

Toys ''R'' Us Corporate Offices Phone Number 973-617-3500 - Info & Statistics

Phone number to dial973-617-3500
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hoursMon-Fri 9am-5pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
Average wait38
Current wait40
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication84%
Quality of help83%
Customer votes4,945
Best phone number800-869-7787
Information last updatedThu May 26 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Toys ''R'' Us's 973-617-3500 Corporate Offices Number

This Toys ''R'' Us phone number is ranked #2 out of 2 because 25,896 Toys ''R'' Us customers tried our tools and information and gave us feedback after they called. The reason customers call 973-617-3500 is to reach the Toys ''R'' Us Corporate Offices department for problems like Issue with order, Complaint, Refund, Update account info, Cancel an order. As far as we can tell, Toys ''R'' Us has call center locations in Westlake, TX or Philippines and you can call during their open hours Mon-Fri 9am-5pm EST. Toys ''R'' Us has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 973-617-3500 and ways to call or contact Toys ''R'' Us with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Toys ''R'' Us

Calling Toys ''R'' Us at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Toys ''R'' Us Corporate Offices can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Toys ''R'' Us's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Toys ''R'' Us in General

While 973-617-3500 is Toys ''R'' Us's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-869-7787 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Toys ''R'' Us help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Toys ''R'' Us Contact Info

Other Toys ''R'' Us Phone Numbers

Customer Service800-869-7787

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