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TicketWeb Customer Service

Phone Number & Contact Info

TicketWeb's Best Phone Number

08444 999 999
Calls Customer Service·Most popular TicketWeb number
Q:

How do I talk to a live human at TicketWeb?

A:Directs you to online HelpDesk at http://www.ticketweb.co.uk/help/helpdesk/index.html?l=en-us&tm_link=tm_ql_1&language=en-us
Q:

Does TicketWeb offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

TicketWeb Customer Phone Numbers

Customer Service

01613851420
24 hours, 7 days · No need for 0844 numbers - local number ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this TicketWeb phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Directs you to online HelpDesk at http://www.ticketweb.co.uk/help/helpdesk/index.html?l=en-us&tm_link=tm_ql_1&language=en-us

What are the hours and when should I call?

TicketWeb operates the call center for this 08444 999 999 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 19 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TicketWeb phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TicketWeb staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TicketWeb is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 19 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call TicketWeb

In summation, the best day to call TicketWeb is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TicketWeb staffs the call center well on Thursday.

Why Customers Call TicketWeb

If you have time to do a bit of reading before you call TicketWeb, we recommend you read over some of our problem-specific articles.

Can I buy tickets on TicketWeb without an account?

Yes, you can purchase tickets on TicketWeb without creating an account. TicketWeb offers a convenient option for guests to make a purchase as a guest user. This allows you to browse and select tickets for your desired event without needing to sign up for an account. Simply choose the event, select the desired number and type of tickets, and proceed to the checkout page. At the checkout page, you will have the option to continue as a guest user. Providing your contact and payment information is sufficient for completing the purchase. However, creating an account offers additional benefits, such as easy access to past purchases, event recommendations, and personalized updates.

What payment methods are accepted on TicketWeb?

TicketWeb accepts payments through major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, customers can also use digital payment methods such as Apple Pay and Google Pay. It is important to note that TicketWeb may only accept specific payment options for certain events or venues. To determine the accepted payment methods for a particular event, customers can refer to the details mentioned on the event's ticketing page. By offering a variety of payment options, TicketWeb ensures convenience and flexibility for customers to purchase tickets securely and easily.

Is my personal information secure on TicketWeb?

Yes, your personal information is safe and secure on TicketWeb. At TicketWeb, we prioritize the protection of your data and utilize advanced security measures to ensure its confidentiality. We employ industry-standard Secure Socket Layer (SSL) encryption protocols that encrypt all transmitted information, guaranteeing that your personal details remain secure and cannot be accessed by unauthorized parties. Additionally, we adhere to strict internal policies and only collect essential information necessary for ticket purchases and event updates. We do not store credit card information on our servers, further safeguarding your sensitive data. Rest assured, TicketWeb is committed to maintaining the highest standards of security to ensure your peace of mind while using our services.

Top TicketWeb customer service problems

Click the link above to get answers to just about any TicketWeb customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More TicketWeb Customer Service Contacts

There are of course other ways to contact TicketWeb customer service besides the phone. Below we list the best ones, by medium.

TicketWeb Customer Help Desk / Web Support

ticketweb.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- TicketWeb customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is TicketWeb's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TicketWeb agent. This phone number is TicketWeb's best phone number because 114 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 08444 999 999 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call TicketWeb first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TicketWeb has 2 phone numbers. It's not always clear what is the best way to talk to TicketWeb representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for TicketWeb. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TicketWeb. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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