Toll-free·Calls Customer Service·Most popular The Company Store number
Q:How do I get a live human at The Company Store?
A:Press 3
Q:Does The Company Store offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat-Sun 9:30am-6pm EST.The least busy day is Tuesday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.
Toll-free · Don't press anything, a representative will come on the line. · To place an order, press 1. For help with an order you already placed, press 2. For all other questions or to talk to a customer service specialist, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this The Company Store phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
Here is how our research team describes the way the The Company Store phone system greets you: To place an order, press 1. For help with an order you already placed, press 2. For all other questions or to talk to a customer service specialist, press 3.
Below are some clips we've found from The Company Store's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Hello. Welcome to the company store's customer comfort center.
If you would like to place an order, press one.
For assistance with an order you have already placed or received, press two.
For all other inquiries regarding our products and service, just stay please enter your ten digit telephone number beginning with your area code."
Excerpt from a call with The Company Store
Wednesday, February 21, 2024 2:51 PM
The first phone menu
"Hello. Welcome to the company store's customer comfort center.
For all other inquiries regarding our products and service, just stay on the line to speak with our next available comfort specialist.
If you would like to place an order, press one.
For assistance with an order you have already placed or received, press two."
Excerpt from a call with The Company Store
Friday, February 16, 2024 6:19 PM
What are the hours and when should I call?
The Company Store operates the call center for this 800-323-8000 phone number Mon-Fri 8am-10pm, Sat-Sun 9:30am-6pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Company Store phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Company Store staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Company Store is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call The Company Store is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this The Company Store number, but it is also the day with the shortest hold times.
Why call this The Company Store number?
Below is a sample of recent calls to The Company Store, and their purpose. Are any of these similar to the reason you are trying to call?
Update shipping address: "I need to update the address on my recent order."
- From a call lasting 10m 7s , Feb 21, 2024 2:51 PM
Order status inquiry: "I placed an order in February and it shows shipped but not received, wondering if my credit card being compromised affected it."
- From a call lasting 9m 13s , Feb 16, 2024 6:19 PM
Order delivery issue: "My order supposed to arrive before I leave, but now it's delayed, can we do something about it?"
- From a call lasting 5m 29s , Jan 6, 2024 2:53 PM
More Ways to Contact The Company Store Customer Service
There are of course other ways to contact The Company Store customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, The Company Store provides this option.
Use this link to find customer service help through their website
As a last, sometimes only, resort- The Company Store customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Company Store's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Company Store agent. This phone number is The Company Store's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-323-8000 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call The Company Store first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, The Company Store has 2 phone numbers. It's not always clear what is the best way to talk to The Company Store representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Company Store. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Company Store. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.