The United Illuminating Company Phone Number

Call The United Illuminating Company customer service faster with GetHuman

  • Calls The United Illuminating Company's Customer Service department
  • The average hold time is 52m
  • Hours are Mon-Fri 7am-7pm EST
  • The best time to call is 3:45pm
  • Popular issues for this call center: Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Reach a live The United Illuminating Company agent: Press 2 at the first menu, then Press 5, next Press 7, then Press 0 twice, then Press 7.
  • What you hear when you call: If you are a customer and need help paying your bill, press 1. If you are calling for any other reason, press 2.

Reasons customers like you called recently

I need to put the U.I. bill in my name for address ** Avon Street, Stratford, Ct.*****
Just want to know why I have not received a bill for ******* for ** Paul Street, *st Fl...
I've been on hold over * hours waiting for an email address to send over documents is...
I need to confirm the current supplier and current rates?
I would like to do a service upgrade at *** Humphrey st, my name is Tom Doyle my licens...
I noticed wires hanging off the powerlines at **** Burr St. in Fairfield. Would like so...
Paying a bill for MOES BURGER **** Main Street Bridgeport Ct
Hi former customer my topic or issue is credit bureau statement says I owe them...
I work at ** Brock St, in North Haven. Since the TORNATO hit, there has been a tree th...
My elderly father needs oxygen and we’ve been out of power since the first ** minutes o...
I need the number for the Human resource dept?
need to now the fax number
Our monthly bill is too high and I spoke to a worker last month and told me to email th...
Need phone number for employee benefits department.
I think I am being billed for two locations.

The United Illuminating Company Customer Phone Number 800-722-5584 - Stats

Phone number to dial800-722-5584
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial3:45pm
Average wait52 minutes
Current wait86 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, twitter, web
Quality of communication87%
Quality of help81%
Customer votes723
Information last updatedMon Feb 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

The United Illuminating Company's Best Toll-Free/800 Customer Phone Number

This is The United Illuminating Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The United Illuminating Company agent. This phone number is The United Illuminating Company's Best Phone Number because 2,706 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-722-5584 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call The United Illuminating Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, The United Illuminating Company has 1 phone number. It's not always clear what is the best way to talk to The United Illuminating Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The United Illuminating Company - by phone or otherwise

While 800-722-5584 is The United Illuminating Company's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via @UnitedIllum for Customer Service. If you think this information is inaccurate or know of other ways to contact The United Illuminating Company please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The United Illuminating Company.

What is GetHuman's Relationship to The United Illuminating Company?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The United Illuminating Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with The United Illuminating Company, including their website / help desk and their Twitter handle. Visit our The United Illuminating Company Customer Service page for more information.
The United Illuminating Company Customer Service

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