The United Illuminating Company Phone Number

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800-722-5584
Customer service
Current Wait: 94 mins (52m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Get to a live person fastest: Press 0 at each prompt.

Reasons customers like you called recently

Utilities are off, need to turn on and set up as punt. Asap
Who do I speak to regarding financial assistance. I have been approved for financial as...
I am a new customer and would like light to be on at ** crest st unit ** west haven
Need to access metering department to ask about a certain type of meter that I want to...
I have not been receiving a bill, in the mail, for several months. I have twice called...
I am calling back to see if they received my paystubs to get help with payment arrangem...
I am returning a call to the UI to see if they received my paystubs so I can get a budg...
I am calling back because we keep getting disconnected this time O pressed * to let the...
Every time I answer it keeps hanging up before I can press *, I am calling back the UI...
I am recalling to see if they received my paystubs to try to get my lights on today wit...
Hey just calling back I emailed my paystubs to the hardship department and waiting to s...
My lights was disconnected and I spoke to an agent to discuss hardship and a matching p...
See more recent reasons for calling

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Customer Number 800-722-5584 - by the Numbers

Phone number to dial800-722-5584
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 0 at each prompt.
Average wait
Current wait94
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web
Quality of communication83%
Quality of help85%
Customer votes727
Information last updatedThu Aug 11 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

The United Illuminating Company's Best Toll-Free/800 Customer Phone Number

This is The United Illuminating Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The United Illuminating Company agent. This phone number is The United Illuminating Company's Best Phone Number because 2,706 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-722-5584 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call The United Illuminating Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web. In total, The United Illuminating Company has 1 phone number. It's not always clear what is the best way to talk to The United Illuminating Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting The United Illuminating Company - by phone or otherwise

While 800-722-5584 is The United Illuminating Company's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via @UnitedIllum for Customer Service. If you think this information is inaccurate or know of other ways to contact The United Illuminating Company please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for The United Illuminating Company.

What is GetHuman's Relationship to The United Illuminating Company?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like The United Illuminating Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

The United Illuminating Company Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All The United Illuminating Company contacts
The United Illuminating Company Phone NumberBEST
The United Illuminating Company Help Desk
The United Illuminating Company on Twitter
General customer information

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