The Hartford Customer Service

Phone Number & Contact Info

The Hartford's Best Phone Number

860-547-5000
Calls Customer Service·Most popular The Hartford number
Q:

How do I talk to a live human at The Hartford?

A:Don't push anything, just hold for the Representative.
Q:

Does The Hartford offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

The Hartford Customer Phone Numbers

Billing

800-423-6789
Toll-free · 24 hours, 7 days · Press 0 · "In a few words, tell me how I can help you?"

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Hartford phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't push anything, just hold for the Representative.
Here is how our research team describes the way the The Hartford phone system greets you: "Please hold on. Someone will pick up shortly."

What are the hours and when should I call?

The Hartford operates the call center for this 860-547-5000 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 671 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Hartford phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Hartford staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Hartford is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 671 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call The Hartford

In summation, the best day to call The Hartford is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Hartford staffs the call center well on Tuesday.

Why Customers Call The Hartford

If you have time to do a bit of reading before you call The Hartford, we recommend you read over some of our problem-specific articles.

Is The Hartford the Cheapest Auto Insurance?

On average, The Hartford is not the cheapest insurance company. However, The Hartford's coverage may be a good option if you're 45 or older, have a vintage car, or need coverage for your business's vehicle.

Is The Hartford Available in My State?

Checking The Hartford's availability is a relatively simple process. With the company's online quote platform, you can see if your state is covered and get an estimate of your plan's cost. If The Hartford's website doesn't work, the company's 24/7 phone number can help too.

Is The Hartford Auto Insurance Any Good?

The Hartford's auto insurance plans offer a variety of coverage options at a range of prices. If you're wondering if these plans are right for you, consider these questions:

Top The Hartford customer service problems

Click the link above to get answers to just about any The Hartford customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is The Hartford's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Hartford agent. This phone number is The Hartford's best phone number because 4,026 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 860-547-5000 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call The Hartford first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, The Hartford has 2 phone numbers. It's not always clear what is the best way to talk to The Hartford representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Hartford. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Hartford. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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