The Hartford Billing

Phone Number & Getting a Rep

The Hartford Billing number

800-423-6789
Toll-free·Calls Billing·See main phone number & contact info
Q:

How do I talk to a human at this The Hartford number?

A:Press 0
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to The Hartford Billing?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.

All The Hartford customer service contact information

This is the #2 most popular The Hartford phone number out of 2. Click above to go back to the main customer service number and other contact information, including The Hartford email addresses, twitter handles, and live chat options.

More The Hartford Customer Phone Numbers

Customer Service

860-547-5000
Main phone number · 24 hours, 7 days · Don't push anything, just hold for the Representative. · "Please hold on. Someone will pick up shortly."

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this The Hartford phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Here is how our research team describes the way the The Hartford phone system greets you: "In a few words, tell me how I can help you?"
Below are some clips we've found from The Hartford's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hello, and welcome to the AA AARP auto insurance program from The Hartford. This call may be recorded."
Excerpt from a call with The Hartford
Wednesday, August 28, 2024 5:34 PM

What are the hours and when should I call?

The Hartford operates the call center for this 800-423-6789 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 671 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Hartford phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Hartford staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Hartford is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 671 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call The Hartford is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Hartford staffs the call center well on Wednesday.

Why call this The Hartford number?

Below is a sample of recent calls to The Hartford, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry: "No, sir. It's my business."
- From a call lasting 7m 53s , Nov 4, 2024 10:23 PM
Update vehicle policy: "I need to update my policy."
- From a call lasting 8m 42s , Oct 29, 2024 4:40 PM
Inquire about home insurance: "I was calling to see what the cost of my home insurance would be through you all."
- From a call lasting 9m 9s , Aug 28, 2024 5:34 PM

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