Telkom Phone Number

Calling Telkom customer service faster by GetHuman

10210
Customer service
Current Wait: 24 mins (17m avg)
Hours: 24 hours, 7 days; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: This number is for ADSL/broadband support only. Press # (hash/pound) until you hear that you have made an invalid selection. You will be transferred to an operator

Reasons customers like you called recently

I would like to cancel my Sim only contract due to poor network coverage to where I am...
Good day**I wod like to receive my April statement
I am client of telkom now I am outside the country, and to solve some problems at my li...
Hi,**I would like for my debit order date to be changed to the **rd of each month pleas...
smart broadband is not connecting to my laptop.*I dont' know how to check if the data i...
Phone got stolen I wanna do a sim swap
my name is Tebogo , i have a cellphone contract with Telkom but i don''t understand bec...
I was handed over from telkom to nudebt management i wish to confirm if they are legit
My phone got stolen on Sunday and i would like to block the phone and sim card. Cell ph...
HELLO.I HAVE CHANGED MY ACCOUNT DETAILS FOR DEBIT ORDER PLEASE ASSIST.THE DEBIT ORDER C...
Good Day **I work for a construction company in Green Point, Cape Town.*We need to move...
my account is locked i cant make calls or to reiceve text
***B Dawn rd*Lynnwood.**I have a Fibre line and a telkom internet contract.*The interne...
Is April **** invoice my last invoice *********?
I want to pay my account so o need ur account number last time u guys gave it to me it...
See more recent reasons for calling

Help me with my issue

Customer Number 10210 - by the Numbers

Phone number to dial10210
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3pm
Navigate phone maze to a humanThis number is for ADSL/broadband support only. Press # (hash/pound) until you hear that you have made an invalid selection. You will be transferred to an operator
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication84%
Quality of help81%
Customer votes387
Information last updatedThu Apr 08 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Telkom's Best Toll-Free/800 Customer Phone Number

This is Telkom's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Telkom agent. This phone number is Telkom's Best Phone Number because 4,302 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 10210 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Telkom we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Telkom has 1 phone number. It's not always clear what is the best way to talk to Telkom representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Telkom - by phone or otherwise

While 10210 is Telkom's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Telkom customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Telkom please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Telkom.

What is GetHuman's Relationship to Telkom?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Telkom. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our SafeLink Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like SafeLink or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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